15 years helping British businesses
choose better software

Vision Helpdesk vs Halo Service Desk

Halo Service Desk

by Halo Service Solutions

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US$15.00/month
£45.00/month

Overall

4.7 (35)

Overall

4.9 (7)
Ecommerce Business, Online Business, Software Companies, Support Industry, Web Hosting Companies - Any only business that wants to support their customers via Email, Phone, Chat, Facebook and Twitter
Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.
10/10
  • Change Management
  • Configuration Management
  • Dashboard
  • Help Desk Management
  • Issue Tracking
  • Knowledge Base Management
  • Rules-Based Workflow
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
10/10
  • Change Management
  • Configuration Management
  • Dashboard
  • Help Desk Management
  • Issue Tracking
  • Knowledge Base Management
  • Rules-Based Workflow
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat