---
description: Side-by-side comparison of LiveAgent vs Fonvirtual Virtual PBX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: LiveAgent vs Fonvirtual Virtual PBX Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Fonvirtual Virtual PBX](https://www.capterra.co.uk/compare/102188/183353/liveagent/vs/fonvirtual-virtual-pbx)

# Compare LiveAgent vs Fonvirtual Virtual PBX

Canonical: https://www.capterra.co.uk/compare/102188/183353/liveagent/vs/fonvirtual-virtual-pbx

> Detailed comparison between LiveAgent and Fonvirtual Virtual PBX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Fonvirtual Virtual PBX |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Fonvirtual Virtual PBX

Designed for companies that need the ability to attend more than 1 call simultaneously, it provides an extension per user to transfer calls and manage several simultaneous calls.

## Key features

### LiveAgent

- API
- Archiving & Retention
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Communication Management
- Dashboard
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Recording
- Performance Metrics
- Phone Key Input
- Recording
- Reporting/Analytics
- Surveys & Feedback
- Unified Communications
- Video Conferencing

### Fonvirtual Virtual PBX

- API
- Archiving & Retention
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Communication Management
- Dashboard
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Recording
- Performance Metrics
- Phone Key Input
- Recording
- Reporting/Analytics
- Surveys & Feedback
- Unified Communications
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View Fonvirtual Virtual PBX Profile](https://www.capterra.co.uk/software/183353/fonvirtual-virtual-pbx)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/183353/liveagent/vs/fonvirtual-virtual-pbx)

-----

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