---
description: Side-by-side comparison of LiveAgent vs Heyday. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Heyday Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Heyday](https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai)

# Compare LiveAgent vs Heyday

Canonical: https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai

> Detailed comparison between LiveAgent and Heyday. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Heyday |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1753 | 17 |
| **Starting Price** | US$15.00 | US$499.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Heyday

Heyday lets mid-market and enterprise retailers in cosmetics, fashion, fitness, food, and furniture stay open online 24/7, even when their physical stores close for the day, with the power of AI.

## Key features

### LiveAgent

- AI/Machine Learning
- CRM
- Chat/Messaging
- Content Management
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

### Heyday

- AI/Machine Learning
- CRM
- Chat/Messaging
- Content Management
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View Heyday Profile](https://www.capterra.co.uk/software/177804/heyday-ai)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Heyday Comparison - Capterra UK 2026","description":"Side-by-side comparison of LiveAgent vs Heyday. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai","about":[{"@id":"https://www.capterra.co.uk/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.uk/software/177804/heyday-ai#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.co.uk/software/102188/liveagent","@id":"https://www.capterra.co.uk/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Heyday","description":"The #1 messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch for five-star customer experiences. \n\nBy automating up to 80% of  FAQs, Heyday delivers personalized CX at scale 24/7, easily integrating with websites and 20+ apps. So your teammates close more sales, meeting customers on their top platforms, as Heyday connects customers across the globe with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/28e20aa7-3957-4c82-9e66-7bba36197dec.png","url":"https://www.capterra.co.uk/software/177804/heyday-ai","@id":"https://www.capterra.co.uk/software/177804/heyday-ai#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":17},"offers":{"price":"499","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Heyday","position":3,"item":"https://www.capterra.co.uk/compare/102188/177804/liveagent/vs/heyday-ai","@type":"ListItem"}]}]}
</script>