LiveAgent vs Querybot

LiveAgent

by QualityUnit

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Querybot

by Querybot Systems

View Profile
US$15.00/month
US$19.95/month
  • Ease of Use
    4.5/5
  • Features & Functionality
    4.6/5
  • Customer Service
    4.7/5
  • Value for Money
    4.7/5

Overall

(0 reviews)
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.
Not provided by vendor
10/10
  • Call Monitoring
  • Collaboration Tools
  • Complaint Classification
  • Email Management
  • Escalation Management
  • Full Text Search
  • Knowledge Base Management
  • Multi-Channel Communication
  • Survey/Poll Management
  • Usage Tracking/Analytics
2/10
  • Call Monitoring
  • Collaboration Tools
  • Complaint Classification
  • Email Management
  • Escalation Management
  • Full Text Search
  • Knowledge Base Management
  • Multi-Channel Communication
  • Survey/Poll Management
  • Usage Tracking/Analytics

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Not Offered
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Not Offered
  • Webinars
  • 24/7 (Live Rep)
  • Online
  • 24/7 (Live Rep)
  • Online
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