LiveAgent vs Nextiva Call Center

LiveAgent

by QualityUnit

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US$15.00/month
US$50.00/month
  • Ease of Use
    4.5/5
  • Features & Functionality
    4.6/5
  • Customer Service
    4.7/5
  • Value for Money
    4.7/5
  • Ease of Use
    4.3/5
  • Features & Functionality
    4.3/5
  • Customer Service
    4.3/5
  • Value for Money
    4.3/5
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.
Any business looking for a feature rich, easy-to-use platform.
10/10
  • Blended Call Centre
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Centre
  • Interactive Voice Response (IVR)
  • Outbound Call Centre
  • Real-time Chat
10/10
  • Blended Call Centre
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Centre
  • Interactive Voice Response (IVR)
  • Outbound Call Centre
  • Real-time Chat

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

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