18 years helping British businesses
choose better software
LiveAgent vs Tidio
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$19.00/month
US$29.00/month
Overall
4.7
(1,689)
Overall
4.7
(464)
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
Tidio helps businesses of all sizes, including Glovo, Praktiker, and ADT Security offer timely support and generate sales with an AI-powered customer service software.
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- Help Desk Management
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Video Support
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- Help Desk Management
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Video Support
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
