---
description: Side-by-side comparison of LiveAgent vs Mojo Helpdesk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Mojo Helpdesk Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Mojo Helpdesk](https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk)

# Compare LiveAgent vs Mojo Helpdesk

Canonical: https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk

> Detailed comparison between LiveAgent and Mojo Helpdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Mojo Helpdesk |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1753 | 74 |
| **Starting Price** | US$15.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Mojo Helpdesk

Mojo Helpdesk is an easy-to-use cloud ticket tracking that helps companies provide superior employee \&amp; customer service at a lower cost. Use Mojo Helpdesk to serve your customers and employees daily.

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Alerts/Escalation
- Call Centre Management
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Mojo Helpdesk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Call Centre Management
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View Mojo Helpdesk Profile](https://www.capterra.co.uk/software/128650/mojo-helpdesk)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Mojo Helpdesk Comparison - Capterra UK 2026","description":"Side-by-side comparison of LiveAgent vs Mojo Helpdesk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk","about":[{"@id":"https://www.capterra.co.uk/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.uk/software/128650/mojo-helpdesk#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.co.uk/software/102188/liveagent","@id":"https://www.capterra.co.uk/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Mojo Helpdesk","description":"Mojo Helpdesk is an easy-to-use cloud-based help desk ticketing system that allows businesses to provide superior employee &amp; customer service. Mojo moves customer and employee support requests from email to an all-in-one solution that is enjoyed by over 2.5 million happy customers.\n\nPerfect for any customer service team, or IT service desk, Mojo Helpdesk is used by a variety of E-commerce businesses, education, government, and healthcare organizations to provide excellent support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/df0935b3-805b-4447-9104-b1d0e0bc78c9.jpeg","url":"https://www.capterra.co.uk/software/128650/mojo-helpdesk","@id":"https://www.capterra.co.uk/software/128650/mojo-helpdesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":74},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Mojo Helpdesk","position":3,"item":"https://www.capterra.co.uk/compare/102188/128650/liveagent/vs/mojo-helpdesk","@type":"ListItem"}]}]}
</script>