18 years helping British businesses
choose better software
LiveAgent vs Deskpro
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$19.00/month
US$29.00/month
Overall
4.7
(1,665)
Overall
4.6
(38)
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
- Configurable Workflow
- Customisable Templates
- Dashboard
- Help Desk Management
- Lead Management
- Live Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Configurable Workflow
- Customisable Templates
- Dashboard
- Help Desk Management
- Lead Management
- Live Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat