Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Our commitment
Independent research methodology
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more
How Capterra verifies reviews
Capterra carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more
How Capterra ensures transparency
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more
LiveAgent vs Deskpro
Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.
Your comparison:
LiveAgent
Deskpro
Add product +
LiveAgent
Deskpro
US$15.00/month
US$39.00/month
Overall
4.7
(1,747)
Reviews
Overall
4.6
(38)
Reviews
It is designed for several small and medium-sized businesses in eCommerce, telecommunication, insurance, SaaS, startups and enterprise.
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
- Configurable Workflow
- Customisable Templates
- Dashboard
- Help Desk Management
- Lead Management
- Live Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Configurable Workflow
- Customisable Templates
- Dashboard
- Help Desk Management
- Lead Management
- Live Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat