15 years helping British businesses
choose better software

LiveAgent vs Deskpro

Not provided by vendor
US$29.00/month

Overall

4.6 (37)
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
10/10
  • Automated Routing
  • Change Management
  • Dashboard
  • Email Templates
  • Help Desk Management
  • Offline Form
  • Real-Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
10/10
  • Automated Routing
  • Change Management
  • Dashboard
  • Email Templates
  • Help Desk Management
  • Offline Form
  • Real-Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat