18 years helping British businesses
choose better software

LiveAgent vs Deskpro

US$19.00/month
US$29.00/month
Overall
4.6 (38)
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
10/10
  • Configurable Workflow
  • Customisable Templates
  • Dashboard
  • Help Desk Management
  • Lead Management
  • Live Chat
  • Real-Time Data
  • Support Ticket Management
  • Surveys & Feedback
  • Transfers/Routing
10/10
  • Configurable Workflow
  • Customisable Templates
  • Dashboard
  • Help Desk Management
  • Lead Management
  • Live Chat
  • Real-Time Data
  • Support Ticket Management
  • Surveys & Feedback
  • Transfers/Routing
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat