---
description: Side-by-side comparison of LiveAgent vs LiveOps. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs LiveOps Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> LiveOps](https://www.capterra.co.uk/compare/102188/124415/liveagent/vs/liveops)

# Compare LiveAgent vs LiveOps

Canonical: https://www.capterra.co.uk/compare/102188/124415/liveagent/vs/liveops

> Detailed comparison between LiveAgent and LiveOps. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | LiveOps |
| **Overall rating** | 4.7/5 | 3.7/5 |
| **Total Reviews** | 1753 | 6 |
| **Starting Price** | US$15.00 | US$95.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### LiveOps

LiveOps helps organizations of all sizes transform their on-premise call center to a true cloud contact center.

## Key features

### LiveAgent

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customer Complaint Tracking
- Email Monitoring
- IVR
- Lead Management
- Natural Language Processing
- On-Demand Recording
- Queue Management
- Recording
- Transfers/Routing

### LiveOps

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Chat/Messaging
- IVR
- On-Demand Recording
- Queue Management
- Recording

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View LiveOps Profile](https://www.capterra.co.uk/software/124415/liveops)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/124415/liveagent/vs/liveops)

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