---
description: Side-by-side comparison of LiveAgent vs Comm100. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Comm100 Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Comm100](https://www.capterra.co.uk/compare/102188/108889/liveagent/vs/comm100-live-chat)

# Compare LiveAgent vs Comm100

Canonical: https://www.capterra.co.uk/compare/102188/108889/liveagent/vs/comm100-live-chat

> Detailed comparison between LiveAgent and Comm100. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Comm100 |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 108 |
| **Starting Price** | US$15.00 | US$31.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Comm100

Thousands of organizations worldwide across education, iGaming, government, and commercial use Comm100, including Rackspace, CH Robinson, Kyndryl, Stanford University, and Global Affairs Canada.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Lead Capture
- Live Chat
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing
- Video Chat
- Video Conferencing
- Video Support
- Website Integration

### Comm100

- AI/Machine Learning
- API
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Lead Capture
- Live Chat
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing
- Video Chat
- Video Conferencing
- Video Support
- Website Integration

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View Comm100 Profile](https://www.capterra.co.uk/software/108889/comm100-live-chat)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/108889/liveagent/vs/comm100-live-chat)

-----

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