---
description: Side-by-side comparison of LiveAgent vs Customerscore.io. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Customerscore.io Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Customerscore.io](https://www.capterra.co.uk/compare/102188/1072389/liveagent/vs/Customerscore-io)

# Compare LiveAgent vs Customerscore.io

Canonical: https://www.capterra.co.uk/compare/102188/1072389/liveagent/vs/Customerscore-io

> Detailed comparison between LiveAgent and Customerscore.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Customerscore.io |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1755 | 17 |
| **Starting Price** | US$15.00 | €119.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Customerscore.io

SaaS

## Key features

### LiveAgent

- API
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Communication
- Customer Data Management
- Customer Database
- Customer Engagement
- Customer History
- Customisable Templates
- Email Management
- Engagement Tracking
- Monitoring
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Workflow Management

### Customerscore.io

- API
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Communication
- Customer Data Management
- Customer Database
- Customer Engagement
- Customer History
- Customisable Templates
- Email Management
- Engagement Tracking
- Monitoring
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View Customerscore.io Profile](https://www.capterra.co.uk/software/1072389/Customerscore-io)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/1072389/liveagent/vs/Customerscore-io)

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