---
description: Side-by-side comparison of LiveAgent vs CC4Teams. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs CC4Teams Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> CC4Teams](https://www.capterra.co.uk/compare/102188/1071639/liveagent/vs/CC4Teams)

# Compare LiveAgent vs CC4Teams

Canonical: https://www.capterra.co.uk/compare/102188/1071639/liveagent/vs/CC4Teams

> Detailed comparison between LiveAgent and CC4Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | CC4Teams |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1787 | 3 |
| **Starting Price** | US$15.00 | €65.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### CC4Teams

CC4Teams is a powerful, cloud-based Omni-Channel Customer Contact solution. With \&gt;200 seamless integrations and real-time reporting, it empowers teams to deliver personalized interactions efficiently.

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customer History
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration

### CC4Teams

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customer History
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View CC4Teams Profile](https://www.capterra.co.uk/software/1071639/CC4Teams)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/1071639/liveagent/vs/CC4Teams)

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