---
description: Side-by-side comparison of LiveAgent vs Viewabo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Viewabo Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Viewabo](https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo)

# Compare LiveAgent vs Viewabo

Canonical: https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo

> Detailed comparison between LiveAgent and Viewabo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Viewabo |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 11 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Viewabo

Customer service and customer support in PCs \&amp; Workstations, Consumer Electronics, Commercial Electronics, Field Services, Remote IT Support, Business Process Outsourcing, and Fitness Equipment.

## Key features

### LiveAgent

- Access Controls/Permissions
- Activity Dashboard
- Call Tracking
- Collaboration Tools
- Computer Telephony Integration
- Email Monitoring
- Multiple User Accounts
- Natural Language Processing
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback
- Two-Way Audio & Video
- Video Conferencing
- Video Support

### Viewabo

- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Multiple User Accounts
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback
- Two-Way Audio & Video
- Video Conferencing
- Video Support

## Links

- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View Viewabo Profile](https://www.capterra.co.uk/software/1024599/viewabo)
- [View Original Comparison](https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Viewabo Comparison - Capterra UK 2026","description":"Side-by-side comparison of LiveAgent vs Viewabo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo","about":[{"@id":"https://www.capterra.co.uk/software/102188/liveagent#software"},{"@id":"https://www.capterra.co.uk/software/1024599/viewabo#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.co.uk/software/102188/liveagent","@id":"https://www.capterra.co.uk/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Viewabo","description":"Understanding and resolving complex customer issues via email, chat, or phone is often frustrating. It takes a long time and the case isn't resolved if agents can't see if it's being fixed correctly. \n\nViewabo enables you to see how customers see problems without needing an app. \n\nViewabo makes the diagnosis processes and resolution workflow easier and quicker. As a result, it reduces the risk of lost business, cuts in-person servicing costs, and eliminates unnecessary RMAs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6142db7a-6726-4e7b-8ad8-9f77f51fae5f.png","url":"https://www.capterra.co.uk/software/1024599/viewabo","@id":"https://www.capterra.co.uk/software/1024599/viewabo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":11},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Viewabo","position":3,"item":"https://www.capterra.co.uk/compare/102188/1024599/liveagent/vs/viewabo","@type":"ListItem"}]}]}
</script>