---
description: Side-by-side comparison of FootPrints vs Desk Manager. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FootPrints vs Desk Manager Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [FootPrints \<span\>vs\</span\> Desk Manager](https://www.capterra.co.uk/compare/100291/173025/footprints/vs/help-desk-software)

# Compare FootPrints vs Desk Manager

Canonical: https://www.capterra.co.uk/compare/100291/173025/footprints/vs/help-desk-software

> Detailed comparison between FootPrints and Desk Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | FootPrints | Desk Manager |
| **Overall rating** | 3.5/5 | 4.8/5 |
| **Total Reviews** | 34 | 106 |
| **Starting Price** | US$1,000.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Videos |

## Best for

### FootPrints

Small to Medium sized businesses who would benefit from streamlining and automating their Service Desk and ITSM processes in a fully customizable ITIL verified Service Desk solution.

### Desk Manager

Global solution present in 26 countries, companies such as Eurofarma, Porsche, Cobasi, Komatsu, Unisys and Dia Supermercados use Desk Manager

## Key features

### FootPrints

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Approval Process Control
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Reports
- Dashboard Creation
- Knowledge Base Management
- Prioritisation
- Project Management
- Release Management
- Reporting & Statistics
- Service Catalogue
- Support Ticket Management
- Support Ticket Tracking
- Third-Party Integrations
- Workflow Management

### Desk Manager

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Approval Process Control
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Reports
- Dashboard Creation
- Knowledge Base Management
- Prioritisation
- Project Management
- Release Management
- Reporting & Statistics
- Service Catalogue
- Support Ticket Management
- Support Ticket Tracking
- Third-Party Integrations
- Workflow Management

## Links

- [View FootPrints Profile](https://www.capterra.co.uk/software/100291/footprints)
- [View Desk Manager Profile](https://www.capterra.co.uk/software/173025/help-desk-software)
- [View Original Comparison](https://www.capterra.co.uk/compare/100291/173025/footprints/vs/help-desk-software)

-----

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