Capterra Blog

Published on 11/11/2019 by Sonia Navarrete

How do you keep track of billing and invoicing in your company? If you’re anything like the 400 small business owners and self-employed workers we interviewed for a recent survey, there’s a good chance you do it the old way –... Continue Reading

Published on 06/11/2019 by Sonia Navarrete

The holidays are coming, and for retailers that means one thing: peak season! From the online boost of Cyber Monday through Black Friday to the last-minute scramble on Super Saturday (the last Saturday before Christmas) retail... Continue Reading

Published on 31/10/2019 by Sonia Navarrete

Since its arrival in the UK almost a decade ago, Black Friday has become a landmark for retailers, marking the start of the busiest dates for retail in the UK.  Continue Reading

Published on 28/10/2019 by Sonia Navarrete

Accounting is one of the most important areas of a company. The role of accounting is vital in businesses, especially as many critical business operations are recorded under it. Accounting software can help enormously, especially... Continue Reading

Published on 25/10/2019 by Sonia Navarrete

Every small business should use Customer Relationship Management (CRM) software . The reasons are simple: CRM software can help solve many business challenges, and it helps make your company more competitive. Continue Reading

Published on 21/10/2019 by Sonia Navarrete

There’s a famous saying in business that the customer is always right. Most companies strive to develop meaningful interactions with customers that lead to long, mutually beneficial relationships. But achieving this is not always... Continue Reading

Published on 16/10/2019 by Sonia Navarrete

At Halloween we open ourselves to the things that scare us most. For many of us, that means ghosts and spirits, but for managers HR issues are much more real. From the nightmares of payroll and timesheet management, to the... Continue Reading

Published on 10/10/2019 by Sonia Navarrete

One in two adults in the UK own a pet – and one in four of those are dogs. Dogs have an estimated population of 9.9 million in the UK, and that is a lot of flurry heads to wash a year! Continue Reading

Published on 07/10/2019 by Sonia Navarrete

While the European General Data Protection Regulation (GDPR) took most of the headlines in 2018, a lesser-known piece of European legislation known as PSD2 (the Second Payment Services Directive) also came into force last year.  Continue Reading

Published on 30/09/2019 by Sonia Navarrete

“It takes twenty years to build a reputation and five minutes to ruin it” said Warren Buffet, CEO of the American corporation Berkshire Hathaway. And in today’s digital world where everything is instantly online – good and bad –... Continue Reading

Published on 26/09/2019 by Sonia Navarrete

How do small businesses in the UK handle their HR? Do they use spreadsheets, notebooks or Google Calendar? In today’s fast world where time is money, it’s important for companies to invest in the right software that will help... Continue Reading

Published on 20/09/2019 by Sonia Navarrete

Despite Brexit fears, the number of SMEs that export is on the rise. Between 2017 and 2018, this figure increased by 6.6% to 232,000 – that’s 9.8% of all SMEs. By contrast, some 41% of large businesses export overseas. Continue Reading

Published on 17/09/2019 by Sonia Navarrete

The introduction of the EU’s General Data Protection Regulation (GDPR) back in 2018 was a bombshell moment. With UK GDPR now in force, the ePrivacy Regulation will open a new can of regulatory worms for businesses of all sizes.  Continue Reading

Published on 13/09/2019 by Sonia Navarrete

Paying tax may well be one of the oldest business obligations out there, but here in the UK the process is undergoing a very modern makeover – courtesy of the Making Tax Digital (MTD) regulation.  Continue Reading

Published on 06/09/2019 by Sonia Navarrete

Looking to start a project can always feel like being at the base of a mountain: You know it’s going to be a long way until you reach the top and it’s going to be challenging along the way. Project management can feel a bit... Continue Reading

Published on 30/08/2019 by Sonia Navarrete

CRM software made up almost a quarter of the global revenue for worldwide enterprise application software revenue (more than £158.74 billion) last year. According to Gartner, CRM software adoption grew 15.6% in 2018 and it has... Continue Reading

Published on 26/08/2019 by Sonia Navarrete

On 25 th May 2018, the General Data Protection Regulation (GDPR) became law, making imperative for all firms that process the personal data of EU citizens to do more to protect that data, while also providing individuals with new... Continue Reading

Published on 31/07/2019 by Sonia Navarrete

Most challenges faced by salon owners lie in daily management: it’s difficult to juggle administrative tasks, marketing the business and provide services. Technology making our lives easier has been extended to (nearly) every... Continue Reading

Published on 26/07/2019 by Sonia Navarrete and Sonia Mokrani

The world of business is becoming more and more competitive. New products that are increasingly innovative and technical are being developed on a daily basis. And, in the face of this fierce competition, salespeople in SMEs have... Continue Reading

Published on 18/07/2019 by Sonia Navarrete

Starting a project can sometimes feel like being at the beginning of an obstacle course race. If you have ever participated in one, you will know what I mean: there are going to be challenges, is exhausting, messy, and there... Continue Reading

Published on 12/07/2019 by Sonia Navarrete

Glastonbury, Reading, Leeds, Lovebox: festival season is upon us, marking the beginning of summer and that time of the year when we can go and see our favourite bands play live. Usually, we are so caught up in the moment that... Continue Reading

Published on 28/06/2019 by Sonia Navarrete

Implementing CRM software can be one of the most important decisions a company makes during its lifetime. UK businesses are increasingly investing in new technologies, and, according to Gartner, the global spend of CRM software... Continue Reading

Published on 07/06/2019 by Sonia Navarrete

Customer relationship management ( CRM) software is no longer a buzzword, but a critical business decision for most companies in order to remain competitive and help solve important business challenges. According to  Gartner’s... Continue Reading