---
description: For anyone looking for business software! Read advice on finding software for your startup, field service business, doctor's office, nonprofit, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Software Buying Tips and Advice for Businesses - Capterra Blog
---

# Blog

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> Expert insights, guides, and tips to help you choose the right software.

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## Articles

1. [Why EQ is the ideal sidekick to project management](https://www.capterra.co.uk/blog/6503/emotional-intelligence-is-the-ideal-sidekick-to-project-management-tools) — 09/07/2024 — Eduardo Garcia — Project managers have multiple tools at their disposal to perform their roles more effectively, but emotional intelligence (EQ) is a skill they must develop. Capterra surveyed PMs across the U.K. t...
2. [From call centre software to chatbots: 5 tips for businesses planning their customer service strategies](https://www.capterra.co.uk/blog/6490/tips-for-smes-planning-customer-service-strategies) — 26/06/2024 — Eduardo Garcia — Businesses are seeking ways to optimise their customer service and call centre operations to save costs while maintaining quality services and fostering customer loyalty. This article will analyse ...
3. [How search, social media, and loyalty programs are shaping eCommerce strategies](https://www.capterra.co.uk/blog/6477/role-search-and-social-media-in-ecommerce) — 14/06/2024 — Eduardo Garcia — Amidst a cost of living crisis and constant technological advances, are consumers changing their online shopping habits? We surveyed online shoppers to find out what they seek from eCommerce retail...
4. [As the cost of working increases worldwide, how can UK companies respond?](https://www.capterra.co.uk/blog/6446/costs-of-working-worldwide-how-to-respond) — 14/05/2024 — David Jani — With the costs of working on the rise, companies face important decisions on how to respond. Capterra examines how employee expenses for attending work in the UK compare to other countries around t...
5. [Transportation costs may prove a roadblock for a return to the office: how can businesses navigate it?](https://www.capterra.co.uk/blog/6435/transportation-roadblock-office-attendance) — 30/04/2024 — David Jani — The cost of living has been rising steadily in the UK since 2022 and this has had a direct impact on employees, especially when it comes to transport. Capterra investigates how these costs affect w...
6. [How HR can support the overworked middle manager](https://www.capterra.co.uk/blog/4596/middle-manager-burnout-how-employers-can-support-them) — 19/03/2024 — Eduardo Garcia — Middle managers are an essential puzzle piece in organisations, bridging the gap between senior leadership and frontline employees. However, according to research by Capterra, they often grapple wi...
7. [Research: 4 insights for improved technology adoption and employee satisfaction](https://www.capterra.co.uk/blog/4553/technology-adoption-and-employee-satisfaction) — 07/03/2024 — Eduardo Garcia — As businesses deploy new technologies to remain competitive, the successful adoption of these tools relies on more than strategic planning: it hinges on employee satisfaction. How can businesses ba...
8. [A cookieless future: How UK businesses can adapt to the end of third-party cookies](https://www.capterra.co.uk/blog/4519/effects-of-cookie-deprecation-on-UK-Smes) — 13/02/2024 — Eduardo Garcia — In the wake of Google’s decision to phase out third-party cookies, UK businesses are facing a shift in digital advertising and data collection strategies. With concerns about privacy and compliance...
9. [How are UK marketers using third-party cookies, and how does a cookieless future affect them?](https://www.capterra.co.uk/blog/4510/third-party-cookie-use) — 08/02/2024 — Eduardo Garcia — As Google prepares to phase out third-party cookies, we explore how important cookies are for marketers, how companies are using these tools, and what implications these changes might have on them.
10. [Cereal Entrepreneur podcast: Capterra UK software charts](https://www.capterra.co.uk/blog/4509/cereal-entrepreneur-podcast-software-charts) — 05/02/2024 — David Jani — In late 2023 and early 2024, Capterra appeared on Startup Magazine’s Cereal Entrepreneur podcast. During these appearances, we looked at the best-rated software options across a number of different...
11. [5 best CRM software in the UK](https://www.capterra.co.uk/blog/2724/top-crm-software) — 30/01/2024 — Sukanya Awasthi, Ojasvini — This article was originally published on 30/05/2022.&#10;&#10;Choosing the right customer relationship management (CRM) tool is vital for streamlining consumer and client interactions. To do this, we’ve hi...
12. [5 best applicant tracking systems in the UK](https://www.capterra.co.uk/blog/3253/Best-applicant-tracking-systems-in-the-UK) — 18/01/2024 — Eduardo Garcia, David Jani — This article was originally published on 05/12/2022.&#10;&#10;Explore our top five best-rated picks for applicant tracking software in the UK. Each tool has a minimum average overall rating of 4.5/5 stars ...
13. [Newsroom Capterra UK 2023](https://www.capterra.co.uk/blog/4186/newsroom-capterra-uk-2023) — 21/12/2023 — Eduardo Garcia — Welcome to the Capterra newsroom\! Here you can find all the press releases of the studies conducted in 2023.
14. [5 best-rated learning management systems (LMS) and their key features](https://www.capterra.co.uk/blog/2737/learning-management-software-tool-list) — 12/12/2023 — David Jani, Eduardo Garcia — This article was originally published on 30/05/2022.&#10;&#10;Learning management systems (LMS) can help businesses boost productivity and streamline onboarding and upskilling by offering end-to-end traini...
15. [5 top-rated contract management systems for small businesses in the UK](https://www.capterra.co.uk/blog/4378/best-contract-management-software-UK) — 05/12/2023 — David Jani — Contract management is an essential consideration across the business world and software is on hand to streamline this task. This article lists five of the best-rated contract management software l...
16. [Understanding software purchases: 5 insights for UK businesses to prevent buyer's regret in 2024](https://www.capterra.co.uk/blog/4356/Software-purchases-and-software-buyers-regret) — 28/11/2023 — Eduardo Garcia — As businesses look to buy new software to improve their business operations, how can they learn from past buyer regret? How can they effectively refine their software selection processes? We survey...
17. [Capterra UK consumer behaviour trends ebook](https://www.capterra.co.uk/blog/4347/UK-consumer-behaviour-trends-ebook) — 22/11/2023 — David Jani — Staying in line with consumer behaviour trends is essential for staying afloat as a business. However, sudden shifts and changes in UK consumer behaviour are a fact of life and the right response i...
18. [5 top employee scheduling software in the UK](https://www.capterra.co.uk/blog/4342/top-employee-scheduling-software-UK) — 16/11/2023 — Ojasvini — Managing the complicated employee schedules, days off and various shift patterns can seem daunting if you’re still using spreadsheets or pen and paper. Such traditional methods could lead to projec...
19. [Do different workspaces hamper productivity and security and how can SMEs prevent this?](https://www.capterra.co.uk/blog/4336/productivity-and-workplace-security-in-UK-workspaces) — 13/11/2023 — Eduardo Garcia — Workplaces have faced changes in past years, with employees working in remote, hybrid, or in-office models. Additionally, when working in the office, businesses often must decide whether to work in...
20. [Research study: when should SMEs choose between private and shared workspaces?](https://www.capterra.co.uk/blog/4299/private-and-coworking-spaces-uk) — 08/11/2023 — Eduardo Garcia — As working models become more flexible, workplaces are also changing. Within these changes, some businesses may be switching out traditional offices for shared, collaborative workspaces. What facto...
21. [Security, data privacy, and surveillance concerns are challenges to smart city development](https://www.capterra.co.uk/blog/4201/Smart-city-technologies) — 06/11/2023 — Eduardo Garcia — In the first part of our smart cities series, we explored the different types of smart services respondents expect and utilise in modern urban planning. However, what are the key technologies behin...
22. [5 best IT help desk ticketing systems for UK businesses](https://www.capterra.co.uk/blog/4308/best-IT-help-desk-ticketing-system-UK) — 01/11/2023 — Ojasvini — Looking for an IT help desk ticketing system to stay organized and deliver a hassle-free customer experience? This article contains a list of the best help desk solutions reviewed by users in the U...
23. [Why is performance management important in employee retention?](https://www.capterra.co.uk/blog/4225/why-is-performance-management-important-in-employee-retention) — 05/10/2023 — Eduardo Garcia — For businesses looking to retain their top talent, how important is performance management, what are its benefits, and what tools can companies use to motivate their workforce and help them grow? 
24. [Smart cities in the UK: Balancing convenience and security for urban transformation](https://www.capterra.co.uk/blog/4185/Smart-city-habits-in-UK) — 18/09/2023 — Eduardo Garcia — Smart cities may have emerged as a feature of urban development around the UK. What are the implications of smart cities for small businesses? How can businesses leverage innovative smart services ...
25. [Five benefits of AI in HR for businesses](https://www.capterra.co.uk/blog/4164/benefits-AI-in-HR-for-businesses) — 05/09/2023 — Eduardo Garcia — With artificial intelligence gaining prominence in multiple sectors, human resources departments are also looking to leverage this tool to seek, develop and motivate the best talent for their organ...

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