If you own a kennel, dog daycare centre, dog training facility or a pet grooming business, you could benefit from a dog kennel management software package. But what is it exactly? It is a tool that enables animal-related companies to function more effectively.
They feature tools to monitor canine health and activities, manage appointments and payments from clients, keep an eye on resources and more. A dog kennel management software package usually also offers calendar management, marketing features and cloud storage for documentation.
Running a kennel can be pretty hectic at times. If you are struggling with the administrative side of your small business, you can use dog kennel management software to set up automated administrative tasks. These include payment reminders, telling existing and prospective clients about updates and promotions, and maintaining grooming and vaccination timetables. There are a number of software packages available, but which one is right for you?
These are the five most popular tools in Capterra’s directory chosen by:
- Rated 4+ stars by users on Capterra UK
- Most number of reviews on Capterra UK
- Listed in order of the highest to lowest search volume in the UK
Revelation Pets
- Rate: 4.8 / 5
- Ease of use: 4.8 / 5
- Customer service: 4.9 / 5
- Pricing: Starting at $39/month (around £28)
- Free trial: Yes
Revelation Pets is a cloud-based dog kennel management software solution that helps pet boarding facilities manage customer databases, online bookings, payments, customer details, payments, communication, and more. The client management module allows staff members to archive vaccination records, upload photos of animals, monitor customer credit accounts and dispatch automated appointment reminders via email and SMS.
Features of Revelation Pets include business reporting, communication management, email notifications, and much more. The platform enables staff to alter service rates, apply discounts, monitor waiting lists, handle daycare reservations and use templates to send promotional emails. Customers can also use the application to check availability, create individual pet profiles, book appointments, make payments – all on a unified platform.
Revelation Pets is supplied with an API, enabling seamless integration with several apps, such as WorldPay, Xero, QuickBooks and Google Calendar. Reviews from Capterra users tend to be very positive, although some reviews refer to issues in the past with the timeliness of software updates.
Pawfinity
- Rate: 4.6 / 5
- Ease of use: 4.5 / 5
- Customer service: 4.6 / 5
- Pricing: Starting at $40.50 /month (around £30)
- Free trial: Yes
Pawfinity is a cloud-based dog kennel management software solution intended to help kennels, pet salons, and other animal businesses manage client and canine data, book appointments, and handle invoices. The fully integrated point of sale system facilitates inventories, customer records, special offers, and much more on a unified platform.
Other features of Pawfinity include email notifications, PCI-DSS compliance review, cloud storage, and time tracking. It enables businesses to securely store many types of files such as vaccination records, invoices, training records, expenses in a centralised repository. Managers can also utilise the payroll management system.
Users love the Groom Pro function in particular, saying that the automated text messages and email reminders vastly reduce the number of no-shows for appointments. In addition, customer service via the online support centre is generally rated as good, although Pawfinity isn’t contactable by telephone.
ProPet
- Rate: 4.6 / 5
- Ease of use: 4.6 / 5
- Customer service: 4.7 / 5
- Pricing: Starting at $47.99/month (around £35)
- Free trial: Yes
ProPet is a cloud-based solution for dog kennels and similar animal-related businesses. The system features tools for reporting, customer relationship management (CRM), marketing, pricing strategies, vaccination management and online payments among others. More importantly, online appointment booking options include daycare, boarding, grooming and other services that can be booked using any device.
Confirmation emails can be easily personalised and sent automatically as soon as a booking has been made, and all bookings can be managed centrally via the online dashboard. In addition, there is total control over pricing for services with the built-in pricing engine that supports a range of pricing structures. For example, you can add in automatic triggers for extended stay fees, late fees, multi-pet discounts, bulk package discounts, and more. You can even create custom pricing for specific customers or groups.
Gingr
- Rate: 4.7 / 5
- Ease of use: 4.6 / 5
- Customer service: 4.6 / 5
- Pricing: Starting at $80/month (around £58)
- Free trial: Yes
Gingr is a software service designed for kennel and daycare centres. It offers a system of flexible features that can help your dog care centre. As with all good dog kennel management software, the focus is on administration and booking functionality.
There are a wealth of customisable templates, and the software is 100% mobile-friendly. Garnering A+ ratings in data security, uptime performance and speed, Gingr also offers payments, automated reminders, marketing functions, staff scheduling tools, and options for grooming, training and retail.
Business users say that Gingr gives them easy access to details giving them more time to spend with the pets in their care, while clients appreciate not having to wait for office hours to book boarding or grooming services, especially during weekends or holidays. However, some people find the software hard to learn at first, some features lack intuitive functionality, and prices are per month/per location as multi-location options are not available.
DoTimely
- Rate: 4.7 / 5
- Ease of use: 4.7 / 5
- Customer service: 4.8 / 5
- Pricing: Starting at $15/month (around £11)
- Free trial: Yes
DoTimely software gives a wide range of business owners and managers the tools they need to stay organised. As well as pet sitting, dog walking and training services, there are all manner of service providers (including maid services, carpet cleaning, lawn care and more).
DoTimely is designed specifically to help manage customer data, day to day schedules for staff, invoicing processes and the collection of payments. In addition, it is fully mobile. Features include messages and real-time notification options, as well as calendar syncing and third-party integration.
Users are encouraged to contact the company for a quote. There is, however, a basic range of plans advertised: Essential is free while Pro starts at $15 per calendar month. Many companies opt for the Enterprise package, which comes with extras such as branding and unlimited appointments, but this is only available after a consultation.
Methodology
- Rated 4+ stars by users on Capterra.co.uk
- Most reviews on Capterra.co.uk
- High search volume in the UK
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