---
description: Discover the benefits and disadvantages of Kayako.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kayako Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Kayako](/software/80775/kayako) > [Kayako Alternatives ](https://www.capterra.co.uk/alternatives/80775/kayako)

# Alternatives to Kayako

Canonical: https://www.capterra.co.uk/alternatives/80775/kayako

> Explore the top alternatives to Kayako. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/169505/kayako/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/164283/kayako/vs/zendesk)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/102188/kayako/vs/liveagent)
4. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/124981/kayako/vs/freshdesk)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/144040/kayako/vs/tidio-chat)
6. **Supportbench** — 4.8/5 (131 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
   - [View profile](https://www.capterra.co.uk/software/155934/supportbench)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/155934/kayako/vs/supportbench)
7. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.co.uk/software/204314/wati)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/204314/kayako/vs/wati)
8. **Yonyx** — 4.7/5 (259 reviews) — Yonyx aids Helpdesk with interactive decision trees for efficient troubleshooting, self-service and ticket creation with transcripts.
   - [View profile](https://www.capterra.co.uk/software/130406/agi-self-service)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/130406/kayako/vs/agi-self-service)
9. **Kapture CX** — 4.2/5 (40 reviews) — Cloud-based omnichannel customer experience platform with AI-powered ticketing, self-service automation, smart routing, and support.
   - [View profile](https://www.capterra.co.uk/software/144560/Kapture)
   - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/144560/kayako/vs/Kapture)
10. **TeamSupport** — 4.5/5 (850 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.uk/software/87908/teamsupport)
    - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/87908/kayako/vs/teamsupport)
11. **Freshchat** — 4.2/5 (174 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.uk/software/158117/freshchat)
    - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/158117/kayako/vs/freshchat)
12. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
    - [View profile](https://www.capterra.co.uk/software/142975/hiver)
    - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/142975/kayako/vs/hiver)
13. **Gladly** — 4.8/5 (140 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
    - [View profile](https://www.capterra.co.uk/software/156723/gladly)
    - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/156723/kayako/vs/gladly)
14. **monday service** — 4.6/5 (111 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
    - [View profile](https://www.capterra.co.uk/software/1069948/monday-service)
    - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/1069948/kayako/vs/monday-service)
15. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.co.uk/software/192052/servicenow-customer-service-management)
    - [Compare vs Kayako](https://www.capterra.co.uk/compare/80775/192052/kayako/vs/servicenow-customer-service-management)

## Related Categories

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Issue Tracking Software](https://www.capterra.co.uk/directory/30675/issue-tracking/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/80775/kayako)
- [View Product Profile](https://www.capterra.co.uk/software/80775/kayako)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/80775/kayako> |
| de-AT | <https://www.capterra.at/alternatives/80775/kayako> |
| de-CH | <https://www.capterra.ch/alternatives/80775/kayako> |
| en | <https://www.capterra.com/p/80775/Kayako/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/80775/kayako> |
| en-AU | <https://www.capterra.com.au/alternatives/80775/kayako> |
| en-CA | <https://www.capterra.ca/alternatives/80775/kayako> |
| en-GB | <https://www.capterra.co.uk/alternatives/80775/kayako> |
| en-IE | <https://www.capterra.ie/alternatives/80775/kayako> |
| en-IL | <https://www.capterra.co.il/alternatives/80775/kayako> |
| en-IN | <https://www.capterra.in/alternatives/80775/kayako> |
| en-NZ | <https://www.capterra.co.nz/alternatives/80775/kayako> |
| en-SG | <https://www.capterra.com.sg/alternatives/80775/kayako> |
| en-ZA | <https://www.capterra.co.za/alternatives/80775/kayako> |
| es | <https://www.capterra.es/alternatives/80775/kayako> |
| es-AR | <https://www.capterra.com.ar/alternatives/80775/kayako> |
| es-CL | <https://www.capterra.cl/alternatives/80775/kayako> |
| es-CO | <https://www.capterra.co/alternatives/80775/kayako> |
| es-CR | <https://www.capterra.co.cr/alternatives/80775/kayako> |
| es-DO | <https://www.capterra.do/alternatives/80775/kayako> |
| es-EC | <https://www.capterra.ec/alternatives/80775/kayako> |
| es-MX | <https://www.capterra.mx/alternatives/80775/kayako> |
| es-PA | <https://www.capterra.com.pa/alternatives/80775/kayako> |
| es-PE | <https://www.capterra.pe/alternatives/80775/kayako> |
| fr | <https://www.capterra.fr/alternatives/80775/kayako> |
| fr-BE | <https://fr.capterra.be/alternatives/80775/kayako> |
| fr-CA | <https://fr.capterra.ca/alternatives/80775/kayako> |
| fr-LU | <https://www.capterra.lu/alternatives/80775/kayako> |
| it | <https://www.capterra.it/alternatives/80775/kayako> |
| ja | <https://www.capterra.jp/alternatives/80775/kayako> |
| nl | <https://www.capterra.nl/alternatives/80775/kayako> |
| nl-BE | <https://www.capterra.be/alternatives/80775/kayako> |
| pt | <https://www.capterra.com.br/alternatives/80775/kayako> |
| pt-PT | <https://www.capterra.pt/alternatives/80775/kayako> |

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