---
description: Discover the benefits and disadvantages of SAP Service Cloud.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Service Cloud Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [SAP Service Cloud](/software/205276/sap-service-cloud) > [SAP Service Cloud Alternatives ](https://www.capterra.co.uk/alternatives/205276/sap-service-cloud)

# Alternatives to SAP Service Cloud

Canonical: https://www.capterra.co.uk/alternatives/205276/sap-service-cloud

> Explore the top alternatives to SAP Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/169505/205276/zoho-desk/vs/sap-service-cloud)
2. **Zendesk Suite** — 4.4/5 (4078 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/164283/205276/zendesk/vs/sap-service-cloud)
3. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
   - [View profile](https://www.capterra.co.uk/software/83211/happyfox)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/83211/205276/happyfox/vs/sap-service-cloud)
4. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.co.uk/software/136189/salesforce)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/136189/205276/salesforce/vs/sap-service-cloud)
5. **Bitrix24** — 4.2/5 (989 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/113540/205276/bitrix24/vs/sap-service-cloud)
6. **LiveAgent** — 4.7/5 (1772 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/102188/205276/liveagent/vs/sap-service-cloud)
7. **TeamSupport** — 4.5/5 (848 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
   - [View profile](https://www.capterra.co.uk/software/87908/teamsupport)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/87908/205276/teamsupport/vs/sap-service-cloud)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/144040/205276/tidio-chat/vs/sap-service-cloud)
9. **Issuetrak** — 4.6/5 (205 reviews) — Discover the easiest way to resolve shortcomings, requests, and complaints with a platform built for omnichannel customer service.
   - [View profile](https://www.capterra.co.uk/software/16499/issuetrak)
   - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/16499/205276/issuetrak/vs/sap-service-cloud)
10. **LiveChat** — 4.6/5 (1720 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
    - [View profile](https://www.capterra.co.uk/software/62194/livechat)
    - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/62194/205276/livechat/vs/sap-service-cloud)
11. **ServiceTonic** — 4.8/5 (4 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.co.uk/software/112516/servicetonic)
    - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/112516/205276/servicetonic/vs/sap-service-cloud)
12. **Front** — 4.5/5 (286 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.co.uk/software/132901/front)
    - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/132901/205276/front/vs/sap-service-cloud)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Deliver world-class support for IT, as well as other departments. Boost CSAT and speed up response times with purpose-built AI tools.
    - [View profile](https://www.capterra.co.uk/software/129478/solarwinds-service-desk)
    - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/129478/205276/solarwinds-service-desk/vs/sap-service-cloud)
14. **Re:amaze** — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
    - [View profile](https://www.capterra.co.uk/software/132952/reamaze)
    - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/132952/205276/reamaze/vs/sap-service-cloud)
15. **LiveHelpNow** — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
    - [View profile](https://www.capterra.co.uk/software/99093/livehelpnow-suite)
    - [Compare vs SAP Service Cloud](https://www.capterra.co.uk/compare/99093/205276/livehelpnow-suite/vs/sap-service-cloud)

## Related Categories

- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)
- [Knowledge Base Software](https://www.capterra.co.uk/directory/32454/knowledge-base/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/205276/sap-service-cloud)
- [View Product Profile](https://www.capterra.co.uk/software/205276/sap-service-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/227370/SAP-Service-Cloud/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/205276/sap-service-cloud> |
| en-AU | <https://www.capterra.com.au/alternatives/205276/sap-service-cloud> |
| en-CA | <https://www.capterra.ca/alternatives/205276/sap-service-cloud> |
| en-GB | <https://www.capterra.co.uk/alternatives/205276/sap-service-cloud> |
| en-IE | <https://www.capterra.ie/alternatives/205276/sap-service-cloud> |
| en-IL | <https://www.capterra.co.il/alternatives/205276/sap-service-cloud> |
| en-IN | <https://www.capterra.in/alternatives/205276/sap-service-cloud> |
| en-NZ | <https://www.capterra.co.nz/alternatives/205276/sap-service-cloud> |
| en-SG | <https://www.capterra.com.sg/alternatives/205276/sap-service-cloud> |
| en-ZA | <https://www.capterra.co.za/alternatives/205276/sap-service-cloud> |
| fr | <https://www.capterra.fr/alternatives/205276/sap-service-cloud> |
| fr-BE | <https://fr.capterra.be/alternatives/205276/sap-service-cloud> |
| fr-CA | <https://fr.capterra.ca/alternatives/205276/sap-service-cloud> |
| fr-LU | <https://www.capterra.lu/alternatives/205276/sap-service-cloud> |

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