---
description: Discover the benefits and disadvantages of AISERA.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AISERA Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI IT Agents](/directory/34833/ai-it-agents/software) > [AISERA](/software/204926/ai-service-desk) > [AISERA Alternatives ](https://www.capterra.co.uk/alternatives/204926/ai-service-desk)

# Alternatives to AISERA

Canonical: https://www.capterra.co.uk/alternatives/204926/ai-service-desk

> Explore the top alternatives to AISERA. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Moveworks** — 5.0/5 (1 reviews) — Moveworks is the generative conversational AI platform that unifies all enterprise systems.
   - [View profile](https://www.capterra.co.uk/software/206137/moveworks-ai-platform)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/204926/206137/ai-service-desk/vs/moveworks-ai-platform)
2. **Capacity** — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
   - [View profile](https://www.capterra.co.uk/software/192480/capacity)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/192480/204926/capacity/vs/ai-service-desk)
3. **Atera** — 4.5/5 (454 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.co.uk/software/144309/atera)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/144309/204926/atera/vs/ai-service-desk)
4. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
   - [View profile](https://www.capterra.co.uk/software/1038612/tikting)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/204926/1038612/ai-service-desk/vs/tikting)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/164283/204926/zendesk/vs/ai-service-desk)
6. **Salesforce Service Cloud** — 4.5/5 (828 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.co.uk/software/136189/salesforce)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/136189/204926/salesforce/vs/ai-service-desk)
7. **Mint Service Desk** — 4.8/5 (23 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
   - [View profile](https://www.capterra.co.uk/software/187044/mint-service-desk)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/187044/204926/mint-service-desk/vs/ai-service-desk)
8. **Vivantio** — 4.3/5 (178 reviews) — Enterprise Service Management for mid-market organizations ready to move beyond basic help desk software.
   - [View profile](https://www.capterra.co.uk/software/132880/vivantio)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/132880/204926/vivantio/vs/ai-service-desk)
9. **Pipefy** — 4.6/5 (323 reviews) — Pipefy is a cloud-based no-code process automation platform that uses AI agents to help businesses streamline and optimize workflows.
   - [View profile](https://www.capterra.co.uk/software/144848/pipefy)
   - [Compare vs AISERA](https://www.capterra.co.uk/compare/144848/204926/pipefy/vs/ai-service-desk)
10. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.uk/software/164772/omnichannel)
    - [Compare vs AISERA](https://www.capterra.co.uk/compare/164772/204926/omnichannel/vs/ai-service-desk)
11. **Rezolve AI** — 4.8/5 (9 reviews) — Rezolve.ai is Agentic AI for IT, HR, and FinOps teams that automates support operations, resolves requests autonomously.
    - [View profile](https://www.capterra.co.uk/software/211890/rezolve-ai)
    - [Compare vs AISERA](https://www.capterra.co.uk/compare/204926/211890/ai-service-desk/vs/rezolve-ai)
12. **EcholoN** — 4.7/5 (35 reviews) — Enterprise Service Management and ITSM platform with Field Service, automation and an integrated Enterprise Application Framework.
    - [View profile](https://www.capterra.co.uk/software/189744/echolon)
    - [Compare vs AISERA](https://www.capterra.co.uk/compare/189744/204926/echolon/vs/ai-service-desk)
13. **C2** — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
    - [View profile](https://www.capterra.co.uk/software/135915/c2-atom)
    - [Compare vs AISERA](https://www.capterra.co.uk/compare/135915/204926/c2-atom/vs/ai-service-desk)
14. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
    - [View profile](https://www.capterra.co.uk/software/188017/chatbot2go)
    - [Compare vs AISERA](https://www.capterra.co.uk/compare/188017/204926/chatbot2go/vs/ai-service-desk)
15. **Freshservice** — 4.6/5 (792 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
    - [View profile](https://www.capterra.co.uk/software/132997/freshservice)
    - [Compare vs AISERA](https://www.capterra.co.uk/compare/132997/204926/freshservice/vs/ai-service-desk)

## Related Categories

- [AI IT Agents](https://www.capterra.co.uk/directory/34833/ai-it-agents/software)
- [Agentic AI](https://www.capterra.co.uk/directory/34631/agentic-ai/software)
- [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software)
- [AI Agents for HR](https://www.capterra.co.uk/directory/34730/ai-agents-for-hr/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/204926/ai-service-desk)
- [View Product Profile](https://www.capterra.co.uk/software/204926/ai-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/204926/AI-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/204926/ai-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/204926/ai-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/204926/ai-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/204926/ai-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/204926/ai-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/204926/ai-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/204926/ai-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/204926/ai-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/204926/ai-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/204926/ai-service-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"AISERA","description":"See our comprehensive list of AISERA alternatives. Our filters and verified reviews for UK business users can help you choose the best software for your needs.","url":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk","about":{"@id":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk#software"},"breadcrumb":{"@id":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk#webpage","mainEntity":{"@id":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk#software"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"AISERA","url":"https://www.capterra.co.uk/software/204926/ai-service-desk","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/204926/ai-service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.5},"offers":{"price":"1","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI IT Agents","position":2,"item":"/directory/34833/ai-it-agents/software","@type":"ListItem"},{"name":"AISERA","position":3,"item":"/software/204926/ai-service-desk","@type":"ListItem"},{"name":"AISERA Alternatives ","position":4,"item":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 AISERA Alternatives - Capterra UK 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Moveworks","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20c349e0-06e4-4849-8756-4b1217271d26.png","url":"https://www.capterra.co.uk/software/206137/moveworks-ai-platform","@type":"ListItem"},{"name":"Capacity","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16dbaadb-5202-4e8b-b8ce-1a7ca550ee93.png","url":"https://www.capterra.co.uk/software/192480/capacity","@type":"ListItem"},{"name":"Atera","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.co.uk/software/144309/atera","@type":"ListItem"},{"name":"TIKTING","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3075d5b-c34f-4e2c-9493-f5b8f34eae74.png","url":"https://www.capterra.co.uk/software/1038612/tikting","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.uk/software/164283/zendesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.co.uk/software/136189/salesforce","@type":"ListItem"},{"name":"Mint Service Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.capterra.co.uk/software/187044/mint-service-desk","@type":"ListItem"},{"name":"Vivantio","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.capterra.co.uk/software/132880/vivantio","@type":"ListItem"},{"name":"Pipefy","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a32dadef-fa91-4fac-b3a8-b303d731d7f2.png","url":"https://www.capterra.co.uk/software/144848/pipefy","@type":"ListItem"},{"name":"inconnect","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.uk/software/164772/omnichannel","@type":"ListItem"},{"name":"Rezolve AI","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.capterra.co.uk/software/211890/rezolve-ai","@type":"ListItem"},{"name":"EcholoN","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.capterra.co.uk/software/189744/echolon","@type":"ListItem"},{"name":"C2","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.capterra.co.uk/software/135915/c2-atom","@type":"ListItem"},{"name":"Enterprise Bot","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.capterra.co.uk/software/188017/chatbot2go","@type":"ListItem"},{"name":"Freshservice","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.co.uk/software/132997/freshservice","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/alternatives/204926/ai-service-desk#itemlist","numberOfItems":15}
</script>