---
description: Discover the benefits and disadvantages of Wati.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wati Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Wati](/software/204314/wati) > [Wati Alternatives ](https://www.capterra.co.uk/alternatives/204314/wati)

# Alternatives to Wati

Canonical: https://www.capterra.co.uk/alternatives/204314/wati

> Explore the top alternatives to Wati. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/164283/204314/zendesk/vs/wati)
2. **Viber** — 4.4/5 (4058 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
   - [View profile](https://www.capterra.co.uk/software/180348/viber)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/180348/204314/viber/vs/wati)
3. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.co.uk/software/167015/text-request)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/167015/204314/text-request/vs/wati)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/102188/204314/liveagent/vs/wati)
5. **Slack** — 4.7/5 (24046 reviews) — Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences with Slack.
   - [View profile](https://www.capterra.co.uk/software/135003/slack)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/135003/204314/slack/vs/wati)
6. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.co.uk/software/134347/intercom)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/134347/204314/intercom/vs/wati)
7. **LiveChat** — 4.6/5 (1715 reviews) — Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/62194/204314/livechat/vs/wati)
8. **Birdeye** — 4.7/5 (702 reviews) — Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
   - [View profile](https://www.capterra.co.uk/software/152997/birdeye)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/152997/204314/birdeye/vs/wati)
9. **Sprinklr** — 4.3/5 (90 reviews) — Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine.
   - [View profile](https://www.capterra.co.uk/software/131274/sprinklr-platform)
   - [Compare vs Wati](https://www.capterra.co.uk/compare/131274/204314/sprinklr-platform/vs/wati)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
    - [Compare vs Wati](https://www.capterra.co.uk/compare/144040/204314/tidio-chat/vs/wati)
11. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.uk/software/164772/omnichannel)
    - [Compare vs Wati](https://www.capterra.co.uk/compare/164772/204314/omnichannel/vs/wati)
12. **Pipedrive** — 4.5/5 (3042 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
    - [View profile](https://www.capterra.co.uk/software/132666/pipedrive)
    - [Compare vs Wati](https://www.capterra.co.uk/compare/132666/204314/pipedrive/vs/wati)
13. **charles** — 4.4/5 (21 reviews) — WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel.
    - [View profile](https://www.capterra.co.uk/software/1012151/charles)
    - [Compare vs Wati](https://www.capterra.co.uk/compare/204314/1012151/wati/vs/charles)
14. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.uk/software/158117/freshchat)
    - [Compare vs Wati](https://www.capterra.co.uk/compare/158117/204314/freshchat/vs/wati)
15. **RingCentral Engage Digital** — 4.8/5 (13 reviews) — Build stronger relationships with customers wherever they are online.
    - [View profile](https://www.capterra.co.uk/software/173380/dimelo-digital-platform)
    - [Compare vs Wati](https://www.capterra.co.uk/compare/173380/204314/dimelo-digital-platform/vs/wati)

## Related Categories

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [SMS Marketing Software](https://www.capterra.co.uk/directory/30842/sms-marketing/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Social CRM Tools](https://www.capterra.co.uk/directory/31584/social-crm-tools/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/204314/wati)
- [View Product Profile](https://www.capterra.co.uk/software/204314/wati)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/204314/wati> |
| de-AT | <https://www.capterra.at/alternatives/204314/wati> |
| de-CH | <https://www.capterra.ch/alternatives/204314/wati> |
| en | <https://www.capterra.com/p/204314/WATI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/204314/wati> |
| en-AU | <https://www.capterra.com.au/alternatives/204314/wati> |
| en-CA | <https://www.capterra.ca/alternatives/204314/wati> |
| en-GB | <https://www.capterra.co.uk/alternatives/204314/wati> |
| en-IE | <https://www.capterra.ie/alternatives/204314/wati> |
| en-IL | <https://www.capterra.co.il/alternatives/204314/wati> |
| en-IN | <https://www.capterra.in/alternatives/204314/wati> |
| en-NZ | <https://www.capterra.co.nz/alternatives/204314/wati> |
| en-SG | <https://www.capterra.com.sg/alternatives/204314/wati> |
| en-ZA | <https://www.capterra.co.za/alternatives/204314/wati> |
| es | <https://www.capterra.es/alternatives/204314/wati> |
| es-AR | <https://www.capterra.com.ar/alternatives/204314/wati> |
| es-CL | <https://www.capterra.cl/alternatives/204314/wati> |
| es-CO | <https://www.capterra.co/alternatives/204314/wati> |
| es-CR | <https://www.capterra.co.cr/alternatives/204314/wati> |
| es-DO | <https://www.capterra.do/alternatives/204314/wati> |
| es-EC | <https://www.capterra.ec/alternatives/204314/wati> |
| es-MX | <https://www.capterra.mx/alternatives/204314/wati> |
| es-PA | <https://www.capterra.com.pa/alternatives/204314/wati> |
| es-PE | <https://www.capterra.pe/alternatives/204314/wati> |
| fr | <https://www.capterra.fr/alternatives/204314/wati> |
| fr-BE | <https://fr.capterra.be/alternatives/204314/wati> |
| fr-CA | <https://fr.capterra.ca/alternatives/204314/wati> |
| fr-LU | <https://www.capterra.lu/alternatives/204314/wati> |
| it | <https://www.capterra.it/alternatives/204314/wati> |
| pt | <https://www.capterra.com.br/alternatives/204314/wati> |
| pt-PT | <https://www.capterra.pt/alternatives/204314/wati> |

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