---
description: Discover the benefits and disadvantages of Helpwise.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpwise Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Helpwise](/software/197123/helpwise) > [Helpwise Alternatives ](https://www.capterra.co.uk/alternatives/197123/helpwise)

# Alternatives to Helpwise

Canonical: https://www.capterra.co.uk/alternatives/197123/helpwise

> Explore the top alternatives to Helpwise. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
   - [View profile](https://www.capterra.co.uk/software/136909/help-scout)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/136909/197123/help-scout/vs/helpwise)
2. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Manage support email as trackable tickets with routing, threading, SLAs, automation, collaboration, AI assistance, and reporting.
   - [View profile](https://www.capterra.co.uk/software/83211/happyfox)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/83211/197123/happyfox/vs/helpwise)
3. **Text** — 4.7/5 (32 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.co.uk/software/1078275/Text)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/197123/1078275/helpwise/vs/Text)
4. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
   - [View profile](https://www.capterra.co.uk/software/135148/agile-crm)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/135148/197123/agile-crm/vs/helpwise)
5. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.uk/software/164772/omnichannel)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/164772/197123/omnichannel/vs/helpwise)
6. **HelpCrunch** — 4.8/5 (195 reviews) — Cloud-based customer communication platform with live chat, shared inbox, knowledge base, chatbot, email marketing, and website popups.
   - [View profile](https://www.capterra.co.uk/software/146516/helpcrunch)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/146516/197123/helpcrunch/vs/helpwise)
7. **Velaro** — 3.9/5 (9 reviews) — Engage customers across channels with AI chatbots, live support, and automated workflows in one secure, connected platform.
   - [View profile](https://www.capterra.co.uk/software/116972/velaro)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/116972/197123/velaro/vs/helpwise)
8. **Froged** — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
   - [View profile](https://www.capterra.co.uk/software/196490/froged)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/196490/197123/froged/vs/helpwise)
9. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs Helpwise](https://www.capterra.co.uk/compare/124981/197123/freshdesk/vs/helpwise)
10. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.co.uk/software/178819/engagebay-marketing)
    - [Compare vs Helpwise](https://www.capterra.co.uk/compare/178819/197123/engagebay-marketing/vs/helpwise)
11. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
    - [Compare vs Helpwise](https://www.capterra.co.uk/compare/164283/197123/zendesk/vs/helpwise)
12. **Missive** — 4.9/5 (184 reviews) — The collaborative email client for teams. Share inboxes, draft replies together, and handle every channel in one place.
    - [View profile](https://www.capterra.co.uk/software/152884/missive)
    - [Compare vs Helpwise](https://www.capterra.co.uk/compare/152884/197123/missive/vs/helpwise)
13. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
    - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
    - [Compare vs Helpwise](https://www.capterra.co.uk/compare/21409/197123/genesys-cloud/vs/helpwise)
14. **Acquire** — 5.0/5 (20 reviews) — Web \& in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video \& voice.
    - [View profile](https://www.capterra.co.uk/software/146821/acquire)
    - [Compare vs Helpwise](https://www.capterra.co.uk/compare/146821/197123/acquire/vs/helpwise)
15. **Slack** — 4.7/5 (24221 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
    - [View profile](https://www.capterra.co.uk/software/135003/slack)
    - [Compare vs Helpwise](https://www.capterra.co.uk/compare/135003/197123/slack/vs/helpwise)

## Related Categories

- [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software)
- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)
- [Sales Engagement Platform Software](https://www.capterra.co.uk/directory/32195/sales-engagement-platform/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/197123/helpwise)
- [View Product Profile](https://www.capterra.co.uk/software/197123/helpwise)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/197123/helpwise> |
| de-AT | <https://www.capterra.at/alternatives/197123/helpwise> |
| de-CH | <https://www.capterra.ch/alternatives/197123/helpwise> |
| en | <https://www.capterra.com/p/197123/Helpwise/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/197123/helpwise> |
| en-AU | <https://www.capterra.com.au/alternatives/197123/helpwise> |
| en-CA | <https://www.capterra.ca/alternatives/197123/helpwise> |
| en-GB | <https://www.capterra.co.uk/alternatives/197123/helpwise> |
| en-IE | <https://www.capterra.ie/alternatives/197123/helpwise> |
| en-IL | <https://www.capterra.co.il/alternatives/197123/helpwise> |
| en-IN | <https://www.capterra.in/alternatives/197123/helpwise> |
| en-NZ | <https://www.capterra.co.nz/alternatives/197123/helpwise> |
| en-SG | <https://www.capterra.com.sg/alternatives/197123/helpwise> |
| en-ZA | <https://www.capterra.co.za/alternatives/197123/helpwise> |
| es | <https://www.capterra.es/alternatives/197123/helpwise> |
| es-AR | <https://www.capterra.com.ar/alternatives/197123/helpwise> |
| es-CL | <https://www.capterra.cl/alternatives/197123/helpwise> |
| es-CO | <https://www.capterra.co/alternatives/197123/helpwise> |
| es-CR | <https://www.capterra.co.cr/alternatives/197123/helpwise> |
| es-DO | <https://www.capterra.do/alternatives/197123/helpwise> |
| es-EC | <https://www.capterra.ec/alternatives/197123/helpwise> |
| es-MX | <https://www.capterra.mx/alternatives/197123/helpwise> |
| es-PA | <https://www.capterra.com.pa/alternatives/197123/helpwise> |
| es-PE | <https://www.capterra.pe/alternatives/197123/helpwise> |
| fr | <https://www.capterra.fr/alternatives/197123/helpwise> |
| fr-BE | <https://fr.capterra.be/alternatives/197123/helpwise> |
| fr-CA | <https://fr.capterra.ca/alternatives/197123/helpwise> |
| fr-LU | <https://www.capterra.lu/alternatives/197123/helpwise> |
| nl | <https://www.capterra.nl/alternatives/197123/helpwise> |
| nl-BE | <https://www.capterra.be/alternatives/197123/helpwise> |

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