---
description: Discover the benefits and disadvantages of Plum Voice.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Plum Voice Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Plum Voice](/software/19653/plum-voice-hosted-ivr) > [Plum Voice Alternatives ](https://www.capterra.co.uk/alternatives/19653/plum-voice-hosted-ivr)

# Alternatives to Plum Voice

Canonical: https://www.capterra.co.uk/alternatives/19653/plum-voice-hosted-ivr

> Explore the top alternatives to Plum Voice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ChatGPT** — 4.4/5 (404 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
   - [View profile](https://www.capterra.co.uk/software/1049484/chatgpt)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1049484/plum-voice-hosted-ivr/vs/chatgpt)
2. **Chatbase** — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
   - [View profile](https://www.capterra.co.uk/software/1053300/chatbase)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1053300/plum-voice-hosted-ivr/vs/chatbase)
3. **Botsonic** — 4.8/5 (81 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
   - [View profile](https://www.capterra.co.uk/software/1061327/botsonic)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1061327/plum-voice-hosted-ivr/vs/botsonic)
4. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.co.uk/software/1017140/amazon-connect)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1017140/plum-voice-hosted-ivr/vs/amazon-connect)
5. **Tidio** — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/144040/plum-voice-hosted-ivr/vs/tidio-chat)
6. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
   - [View profile](https://www.capterra.co.uk/software/1072329/Sobot)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1072329/plum-voice-hosted-ivr/vs/Sobot)
7. **Zipchat** — 4.8/5 (26 reviews) — Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity.
   - [View profile](https://www.capterra.co.uk/software/1056535/zipchat)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1056535/plum-voice-hosted-ivr/vs/zipchat)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/102188/plum-voice-hosted-ivr/vs/liveagent)
9. **Gladly** — 4.8/5 (140 reviews) — The AI assistant Sidekick automates chat support with context-aware, on-brand responses—no integrations or dev work required.
   - [View profile](https://www.capterra.co.uk/software/156723/gladly)
   - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/156723/plum-voice-hosted-ivr/vs/gladly)
10. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.uk/software/164772/omnichannel)
    - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/164772/plum-voice-hosted-ivr/vs/omnichannel)
11. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
    - [View profile](https://www.capterra.co.uk/software/204314/wati)
    - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/204314/plum-voice-hosted-ivr/vs/wati)
12. **Celoxis** — 4.5/5 (567 reviews) — Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results
    - [View profile](https://www.capterra.co.uk/software/5923/celoxis)
    - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/5923/19653/celoxis/vs/plum-voice-hosted-ivr)
13. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.co.uk/software/132852/talkdesk)
    - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/132852/plum-voice-hosted-ivr/vs/talkdesk)
14. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
    - [View profile](https://www.capterra.co.uk/software/1022365/eloquant)
    - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1022365/plum-voice-hosted-ivr/vs/eloquant)
15. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
    - [View profile](https://www.capterra.co.uk/software/1019488/inx-app)
    - [Compare vs Plum Voice](https://www.capterra.co.uk/compare/19653/1019488/plum-voice-hosted-ivr/vs/inx-app)

## Related Categories

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/19653/plum-voice-hosted-ivr)
- [View Product Profile](https://www.capterra.co.uk/software/19653/plum-voice-hosted-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/19653/Plum-Voice-Hosted-IVR/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/19653/plum-voice-hosted-ivr> |
| en-AU | <https://www.capterra.com.au/alternatives/19653/plum-voice-hosted-ivr> |
| en-CA | <https://www.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| en-GB | <https://www.capterra.co.uk/alternatives/19653/plum-voice-hosted-ivr> |
| en-IE | <https://www.capterra.ie/alternatives/19653/plum-voice-hosted-ivr> |
| en-IL | <https://www.capterra.co.il/alternatives/19653/plum-voice-hosted-ivr> |
| en-IN | <https://www.capterra.in/alternatives/19653/plum-voice-hosted-ivr> |
| en-NZ | <https://www.capterra.co.nz/alternatives/19653/plum-voice-hosted-ivr> |
| en-SG | <https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr> |
| en-ZA | <https://www.capterra.co.za/alternatives/19653/plum-voice-hosted-ivr> |
| fr | <https://www.capterra.fr/alternatives/19653/plum-voice-hosted-ivr> |
| fr-BE | <https://fr.capterra.be/alternatives/19653/plum-voice-hosted-ivr> |
| fr-CA | <https://fr.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| fr-LU | <https://www.capterra.lu/alternatives/19653/plum-voice-hosted-ivr> |

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