---
description: Discover the benefits and disadvantages of SentiSum.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SentiSum Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [SentiSum](/software/192237/sentisum) > [SentiSum Alternatives ](https://www.capterra.co.uk/alternatives/192237/sentisum)

# Alternatives to SentiSum

Canonical: https://www.capterra.co.uk/alternatives/192237/sentisum

> Explore the top alternatives to SentiSum. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk customer experience software helps you connect with customers on their favorite channels and deliver smarter service at scale.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/164283/192237/zendesk/vs/sentisum)
2. **ReputationStacker** — 4.9/5 (59 reviews) — ReputationStacker helps businesses get more reviews, rank higher in local search, and win more customers... automatically.
   - [View profile](https://www.capterra.co.uk/software/160682/reputationstacker)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/160682/192237/reputationstacker/vs/sentisum)
3. **Feedelity** — 5.0/5 (2 reviews) — Feedelity centralizes guest feedback, automates replies, and reveals insights from emails, social media, and reviews.
   - [View profile](https://www.capterra.co.uk/software/1085526/Feedelity)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/192237/1085526/sentisum/vs/Feedelity)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/102188/192237/liveagent/vs/sentisum)
5. **Weave** — 4.4/5 (700 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.co.uk/software/141842/weave)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/141842/192237/weave/vs/sentisum)
6. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is the leading AI-powered reputation and social media management platform for local brands.
   - [View profile](https://www.capterra.co.uk/software/152997/birdeye)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/152997/192237/birdeye/vs/sentisum)
7. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/62194/192237/livechat/vs/sentisum)
8. **livepro** — 4.8/5 (182 reviews) — livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents.
   - [View profile](https://www.capterra.co.uk/software/165150/livepro)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/165150/192237/livepro/vs/sentisum)
9. **Freshdesk Omni** — 3.7/5 (6 reviews) — Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities.
   - [View profile](https://www.capterra.co.uk/software/1052970/Freshdesk-Omni)
   - [Compare vs SentiSum](https://www.capterra.co.uk/compare/192237/1052970/sentisum/vs/Freshdesk-Omni)
10. **Pipedrive** — 4.5/5 (3063 reviews) — Pipedrive helps salespeople expedite their sales process with powerful features, 275+ integrations and an easy, intuitive interface.
    - [View profile](https://www.capterra.co.uk/software/132666/pipedrive)
    - [Compare vs SentiSum](https://www.capterra.co.uk/compare/132666/192237/pipedrive/vs/sentisum)
11. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
    - [Compare vs SentiSum](https://www.capterra.co.uk/compare/21409/192237/genesys-cloud/vs/sentisum)
12. **Podium** — 4.2/5 (526 reviews) — Podium makes it simple for your business to deliver 5-star customer experiences by bringing all your channels into a single inbox.
    - [View profile](https://www.capterra.co.uk/software/164285/podium)
    - [Compare vs SentiSum](https://www.capterra.co.uk/compare/164285/192237/podium/vs/sentisum)
13. **Sprinklr** — 4.2/5 (94 reviews) — Manage all of your enterprise’s digital customer experiences in one place with Sprinklr—the world’s only Unified-CXM platform.
    - [View profile](https://www.capterra.co.uk/software/131274/sprinklr-platform)
    - [Compare vs SentiSum](https://www.capterra.co.uk/compare/131274/192237/sprinklr-platform/vs/sentisum)
14. **Gorgias** — 4.6/5 (135 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.co.uk/software/155357/gorgias)
    - [Compare vs SentiSum](https://www.capterra.co.uk/compare/155357/192237/gorgias/vs/sentisum)
15. **Fin** — 4.5/5 (1153 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel.
    - [View profile](https://www.capterra.co.uk/software/1077853/Fin)
    - [Compare vs SentiSum](https://www.capterra.co.uk/compare/192237/1077853/sentisum/vs/Fin)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/192237/sentisum)
- [View Product Profile](https://www.capterra.co.uk/software/192237/sentisum)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/192237/SentiSum/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/192237/sentisum> |
| en-AU | <https://www.capterra.com.au/alternatives/192237/sentisum> |
| en-CA | <https://www.capterra.ca/alternatives/192237/sentisum> |
| en-GB | <https://www.capterra.co.uk/alternatives/192237/sentisum> |
| en-IE | <https://www.capterra.ie/alternatives/192237/sentisum> |
| en-IL | <https://www.capterra.co.il/alternatives/192237/sentisum> |
| en-IN | <https://www.capterra.in/alternatives/192237/sentisum> |
| en-NZ | <https://www.capterra.co.nz/alternatives/192237/sentisum> |
| en-SG | <https://www.capterra.com.sg/alternatives/192237/sentisum> |
| en-ZA | <https://www.capterra.co.za/alternatives/192237/sentisum> |

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