---
description: Discover the benefits and disadvantages of Hosted Contact Center.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hosted Contact Center Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Hosted Contact Center](/software/187946/hosted-contact-center) > [Hosted Contact Center Alternatives ](https://www.capterra.co.uk/alternatives/187946/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.capterra.co.uk/alternatives/187946/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — 3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free\!
   - [View profile](https://www.capterra.co.uk/software/158704/3cx)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/158704/187946/3cx/vs/hosted-contact-center)
2. **Dialpad** — 4.2/5 (562 reviews) — Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
   - [View profile](https://www.capterra.co.uk/software/190976/dialpad-sell)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/187946/190976/hosted-contact-center/vs/dialpad-sell)
3. **CTM** — 4.7/5 (158 reviews) — Attribution, analytics, and unified communications tools to automate and better leverage every touchpoint with your audience.
   - [View profile](https://www.capterra.co.uk/software/152004/call-tracking-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/152004/187946/call-tracking-software/vs/hosted-contact-center)
4. **Ringover** — 4.7/5 (868 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.uk/software/169627/ringover)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/169627/187946/ringover/vs/hosted-contact-center)
5. **Fathom** — 5.0/5 (808 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.co.uk/software/1037530/fathom)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/187946/1037530/hosted-contact-center/vs/fathom)
6. **JustCall** — 4.1/5 (224 reviews) — JustCall is an AI-powered business phone system for sales and support teams, offering multichannel support and seamless CRM integration
   - [View profile](https://www.capterra.co.uk/software/157853/justcall)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/157853/187946/justcall/vs/hosted-contact-center)
7. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.co.uk/software/132405/five9)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/132405/187946/five9/vs/hosted-contact-center)
8. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.uk/software/134775/incontact-call-center-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/134775/187946/incontact-call-center-software/vs/hosted-contact-center)
9. **CallHippo** — 4.4/5 (679 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.uk/software/159578/callhippo)
   - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/159578/187946/callhippo/vs/hosted-contact-center)
10. **Aircall** — 4.2/5 (459 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
    - [View profile](https://www.capterra.co.uk/software/144486/aircall)
    - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/144486/187946/aircall/vs/hosted-contact-center)
11. **RingCX** — 4.2/5 (255 reviews) — RingCentral Call Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
    - [View profile](https://www.capterra.co.uk/software/154951/ringcentral-contact-center)
    - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/154951/187946/ringcentral-contact-center/vs/hosted-contact-center)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
    - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/21409/187946/genesys-cloud/vs/hosted-contact-center)
13. **Kixie PowerCall** — 4.6/5 (293 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
    - [View profile](https://www.capterra.co.uk/software/135636/kixie-powercall)
    - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/135636/187946/kixie-powercall/vs/hosted-contact-center)
14. **LiveAgent** — 4.7/5 (1780 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate customer experience software solution.
    - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
    - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/102188/187946/liveagent/vs/hosted-contact-center)
15. **Twilio** — 4.4/5 (502 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
    - [View profile](https://www.capterra.co.uk/software/180158/twilio-communications-platform)
    - [Compare vs Hosted Contact Center](https://www.capterra.co.uk/compare/180158/187946/twilio-communications-platform/vs/hosted-contact-center)

## Related Categories

- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [Debt Collection Software](https://www.capterra.co.uk/directory/30234/debt-collection/software)
- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)
- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.co.uk/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/187946/hosted-contact-center)
- [View Product Profile](https://www.capterra.co.uk/software/187946/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187946/Hosted-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/187946/hosted-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/187946/hosted-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/187946/hosted-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/187946/hosted-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/187946/hosted-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/187946/hosted-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/187946/hosted-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/187946/hosted-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/187946/hosted-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/187946/hosted-contact-center> |

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