---
description: Discover the benefits and disadvantages of Ruby Receptionists.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ruby Receptionists Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Ruby Receptionists](/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services) > [Ruby Receptionists Alternatives ](https://www.capterra.co.uk/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services)

# Alternatives to Ruby Receptionists

Canonical: https://www.capterra.co.uk/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services

> Explore the top alternatives to Ruby Receptionists. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/124981/186839/freshdesk/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/164283/186839/zendesk/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/102188/186839/liveagent/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/144040/186839/tidio-chat/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/169505/186839/zoho-desk/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
6. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.co.uk/software/156723/gladly)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/156723/186839/gladly/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
7. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.co.uk/software/204314/wati)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/186839/204314/ruby-receptionists-virtual-receptionist-and-chat-services/vs/wati)
8. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.co.uk/software/134347/intercom)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/134347/186839/intercom/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
9. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
   - [View profile](https://www.capterra.co.uk/software/158128/kustomer)
   - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/158128/186839/kustomer/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
10. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.co.uk/software/130406/agi-self-service)
    - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/130406/186839/agi-self-service/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
11. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.uk/software/187541/tiledesk)
    - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/186839/187541/ruby-receptionists-virtual-receptionist-and-chat-services/vs/tiledesk)
12. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
    - [View profile](https://www.capterra.co.uk/software/1064391/denser-ai)
    - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/186839/1064391/ruby-receptionists-virtual-receptionist-and-chat-services/vs/denser-ai)
13. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
    - [View profile](https://www.capterra.co.uk/software/164070/ujet)
    - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/164070/186839/ujet/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
14. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.uk/software/164772/omnichannel)
    - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/164772/186839/omnichannel/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
15. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
    - [View profile](https://www.capterra.co.uk/software/131274/sprinklr-platform)
    - [Compare vs Ruby Receptionists](https://www.capterra.co.uk/compare/131274/186839/sprinklr-platform/vs/ruby-receptionists-virtual-receptionist-and-chat-services)

## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services)
- [View Product Profile](https://www.capterra.co.uk/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/186839/Ruby-Receptionists-Virtual-Receptionist-and-Chat-Services/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-AU | <https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-CA | <https://www.capterra.ca/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-GB | <https://www.capterra.co.uk/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-IE | <https://www.capterra.ie/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-IL | <https://www.capterra.co.il/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-IN | <https://www.capterra.in/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-NZ | <https://www.capterra.co.nz/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-SG | <https://www.capterra.com.sg/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-ZA | <https://www.capterra.co.za/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |

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