---
description: Discover the benefits and disadvantages of BotPenguin.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BotPenguin Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [BotPenguin](/software/184813/botpenguin) > [BotPenguin Alternatives ](https://www.capterra.co.uk/alternatives/184813/botpenguin)

# Alternatives to BotPenguin

Canonical: https://www.capterra.co.uk/alternatives/184813/botpenguin

> Explore the top alternatives to BotPenguin. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/102188/184813/liveagent/vs/botpenguin)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk Chat is live chat solution that helps business deliver real-time support on web, mobile, and messaging services.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/164283/184813/zendesk/vs/botpenguin)
3. **Slack** — 4.7/5 (24185 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.uk/software/135003/slack)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/135003/184813/slack/vs/botpenguin)
4. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/62194/184813/livechat/vs/botpenguin)
5. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.co.uk/software/134347/intercom)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/134347/184813/intercom/vs/botpenguin)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/144040/184813/tidio-chat/vs/botpenguin)
7. **Text Request** — 4.6/5 (1193 reviews) — Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
   - [View profile](https://www.capterra.co.uk/software/167015/text-request)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/167015/184813/text-request/vs/botpenguin)
8. **Pipedrive** — 4.5/5 (3058 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
   - [View profile](https://www.capterra.co.uk/software/132666/pipedrive)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/132666/184813/pipedrive/vs/botpenguin)
9. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/124981/184813/freshdesk/vs/botpenguin)
10. **Bitrix24** — 4.2/5 (1002 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
    - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
    - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/113540/184813/bitrix24/vs/botpenguin)
11. **Serviceform** — 4.6/5 (30 reviews) — Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support.
    - [View profile](https://www.capterra.co.uk/software/173576/serviceform)
    - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/173576/184813/serviceform/vs/botpenguin)
12. **EngageBay CRM** — 4.6/5 (910 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
    - [View profile](https://www.capterra.co.uk/software/178819/engagebay-marketing)
    - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/178819/184813/engagebay-marketing/vs/botpenguin)
13. **Drift** — 4.5/5 (200 reviews) — Drift is an all-in-one platform that combines Live Chat, Conversational Marketing, and Conversational Sales to help companies grow.
    - [View profile](https://www.capterra.co.uk/software/150371/drift)
    - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/150371/184813/drift/vs/botpenguin)
14. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr is an enterprise-grade, AI-native unified customer experience management platform
    - [View profile](https://www.capterra.co.uk/software/131274/sprinklr-platform)
    - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/131274/184813/sprinklr-platform/vs/botpenguin)
15. **Leadoo** — 4.6/5 (29 reviews) — Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors.
    - [View profile](https://www.capterra.co.uk/software/193699/leadoo)
    - [Compare vs BotPenguin](https://www.capterra.co.uk/compare/184813/193699/botpenguin/vs/leadoo)

## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Lead Generation Software](https://www.capterra.co.uk/directory/30963/lead-generation/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/184813/botpenguin)
- [View Product Profile](https://www.capterra.co.uk/software/184813/botpenguin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/184813/BotPenguin/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/184813/botpenguin> |
| en-AU | <https://www.capterra.com.au/alternatives/184813/botpenguin> |
| en-CA | <https://www.capterra.ca/alternatives/184813/botpenguin> |
| en-GB | <https://www.capterra.co.uk/alternatives/184813/botpenguin> |
| en-IE | <https://www.capterra.ie/alternatives/184813/botpenguin> |
| en-IL | <https://www.capterra.co.il/alternatives/184813/botpenguin> |
| en-IN | <https://www.capterra.in/alternatives/184813/botpenguin> |
| en-NZ | <https://www.capterra.co.nz/alternatives/184813/botpenguin> |
| en-SG | <https://www.capterra.com.sg/alternatives/184813/botpenguin> |
| en-ZA | <https://www.capterra.co.za/alternatives/184813/botpenguin> |

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