---
description: Discover the benefits and disadvantages of WhatsApp.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WhatsApp Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [WhatsApp](/software/180345/whatsapp) > [WhatsApp Alternatives ](https://www.capterra.co.uk/alternatives/180345/whatsapp)

# Alternatives to WhatsApp

Canonical: https://www.capterra.co.uk/alternatives/180345/whatsapp

> Explore the top alternatives to WhatsApp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/169505/180345/zoho-desk/vs/whatsapp)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/164283/180345/zendesk/vs/whatsapp)
3. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.co.uk/software/134347/intercom)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/134347/180345/intercom/vs/whatsapp)
4. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/113540/180345/bitrix24/vs/whatsapp)
5. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.uk/software/135003/slack)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/135003/180345/slack/vs/whatsapp)
6. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.co.uk/software/167015/text-request)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/167015/180345/text-request/vs/whatsapp)
7. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/62194/180345/livechat/vs/whatsapp)
8. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/102188/180345/liveagent/vs/whatsapp)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio is an AI customer service software suite capable of resolving up to 64% of your tickets automatically through conversational AI.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/144040/180345/tidio-chat/vs/whatsapp)
10. **Chatway** — 4.9/5 (77 reviews) — Chatway is a live chat and AI chatbot tool that enables users to communicate, collaborate \& automate customer support
    - [View profile](https://www.capterra.co.uk/software/1056260/chatway)
    - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/180345/1056260/whatsapp/vs/chatway)
11. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
    - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
    - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/124981/180345/freshdesk/vs/whatsapp)
12. **tawk.to** — 4.6/5 (343 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
    - [View profile](https://www.capterra.co.uk/software/167792/tawk-to)
    - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/167792/180345/tawk-to/vs/whatsapp)
13. **Missive** — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
    - [View profile](https://www.capterra.co.uk/software/152884/missive)
    - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/152884/180345/missive/vs/whatsapp)
14. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.co.uk/software/132901/front)
    - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/132901/180345/front/vs/whatsapp)
15. **get.chat** — 4.7/5 (93 reviews) — A WhatsApp Team Inbox that can be integrated with HubSpot and Zapier. Powered by the official WhatsApp Business API from 360dialog
    - [View profile](https://www.capterra.co.uk/software/1030665/getchat)
    - [Compare vs WhatsApp](https://www.capterra.co.uk/compare/180345/1030665/whatsapp/vs/getchat)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/180345/whatsapp)
- [View Product Profile](https://www.capterra.co.uk/software/180345/whatsapp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/180345/whatsapp> |
| de-AT | <https://www.capterra.at/alternatives/180345/whatsapp> |
| de-CH | <https://www.capterra.ch/alternatives/180345/whatsapp> |
| en | <https://www.capterra.com/p/180345/WhatsApp/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/180345/whatsapp> |
| en-AU | <https://www.capterra.com.au/alternatives/180345/whatsapp> |
| en-CA | <https://www.capterra.ca/alternatives/180345/whatsapp> |
| en-GB | <https://www.capterra.co.uk/alternatives/180345/whatsapp> |
| en-IE | <https://www.capterra.ie/alternatives/180345/whatsapp> |
| en-IL | <https://www.capterra.co.il/alternatives/180345/whatsapp> |
| en-IN | <https://www.capterra.in/alternatives/180345/whatsapp> |
| en-NZ | <https://www.capterra.co.nz/alternatives/180345/whatsapp> |
| en-SG | <https://www.capterra.com.sg/alternatives/180345/whatsapp> |
| en-ZA | <https://www.capterra.co.za/alternatives/180345/whatsapp> |
| es | <https://www.capterra.es/alternatives/180345/whatsapp> |
| es-AR | <https://www.capterra.com.ar/alternatives/180345/whatsapp> |
| es-CL | <https://www.capterra.cl/alternatives/180345/whatsapp> |
| es-CO | <https://www.capterra.co/alternatives/180345/whatsapp> |
| es-CR | <https://www.capterra.co.cr/alternatives/180345/whatsapp> |
| es-DO | <https://www.capterra.do/alternatives/180345/whatsapp> |
| es-EC | <https://www.capterra.ec/alternatives/180345/whatsapp> |
| es-MX | <https://www.capterra.mx/alternatives/180345/whatsapp> |
| es-PA | <https://www.capterra.com.pa/alternatives/180345/whatsapp> |
| es-PE | <https://www.capterra.pe/alternatives/180345/whatsapp> |
| fr | <https://www.capterra.fr/alternatives/180345/whatsapp> |
| fr-BE | <https://fr.capterra.be/alternatives/180345/whatsapp> |
| fr-CA | <https://fr.capterra.ca/alternatives/180345/whatsapp> |
| fr-LU | <https://www.capterra.lu/alternatives/180345/whatsapp> |
| it | <https://www.capterra.it/alternatives/180345/whatsapp> |
| ja | <https://www.capterra.jp/alternatives/180345/whatsapp> |
| nl | <https://www.capterra.nl/alternatives/180345/whatsapp> |
| nl-BE | <https://www.capterra.be/alternatives/180345/whatsapp> |
| pt | <https://www.capterra.com.br/alternatives/180345/whatsapp> |
| pt-PT | <https://www.capterra.pt/alternatives/180345/whatsapp> |

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