---
description: Discover the benefits and disadvantages of SmartReviews.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartReviews Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [SmartReviews](/software/170047/smartreviews) > [SmartReviews Alternatives ](https://www.capterra.co.uk/alternatives/170047/smartreviews)

# Alternatives to SmartReviews

Canonical: https://www.capterra.co.uk/alternatives/170047/smartreviews

> Explore the top alternatives to SmartReviews. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SurveyMonkey** — 4.6/5 (10513 reviews) — Create experiences customers love with AI-powered surveys \& analytics. Track CSAT \& NPS, uncover drivers, \& act fast with SurveyMonkey
   - [View profile](https://www.capterra.co.uk/software/32728/surveymonkey)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/32728/170047/surveymonkey/vs/smartreviews)
2. **Trustpilot** — 4.5/5 (1207 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.co.uk/software/169618/trustpilot)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/169618/170047/trustpilot/vs/smartreviews)
3. **Broadly** — 4.8/5 (336 reviews) — Consistently provide a 5-star customer experience with end-to-end features that make it easy to win leads and keep customers happy.
   - [View profile](https://www.capterra.co.uk/software/161326/broadly-reviews)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/161326/170047/broadly-reviews/vs/smartreviews)
4. **Experience.com** — 4.7/5 (89 reviews) — Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
   - [View profile](https://www.capterra.co.uk/software/178112/socialsurvey)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/170047/178112/smartreviews/vs/socialsurvey)
5. **Swell** — 4.6/5 (358 reviews) — Swell helps you modernize your patient journey and harness patient feedback to grow your practice.
   - [View profile](https://www.capterra.co.uk/software/172802/swell)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/170047/172802/smartreviews/vs/swell)
6. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is the leading AI-powered reputation and social media management platform for local brands.
   - [View profile](https://www.capterra.co.uk/software/152997/birdeye)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/152997/170047/birdeye/vs/smartreviews)
7. **Jotform** — 4.7/5 (2928 reviews) — Upgrade your customer experience with Jotform Enterprise. Create surveys and apps, and collect e-signatures and payments seamlessly.
   - [View profile](https://www.capterra.co.uk/software/158456/jotform-4-0)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/158456/170047/jotform-4-0/vs/smartreviews)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/102188/170047/liveagent/vs/smartreviews)
9. **Kangaroo** — 4.9/5 (261 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
   - [View profile](https://www.capterra.co.uk/software/149363/kangaroo-rewards)
   - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/149363/170047/kangaroo-rewards/vs/smartreviews)
10. **Typeform** — 4.7/5 (983 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
    - [View profile](https://www.capterra.co.uk/software/137289/typeform)
    - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/137289/170047/typeform/vs/smartreviews)
11. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
    - [View profile](https://www.capterra.co.uk/software/204314/wati)
    - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/170047/204314/smartreviews/vs/wati)
12. **Twilio** — 4.4/5 (513 reviews) — Create an indispensable brand using real-time customer data to power personalized communications and innovation at scale.
    - [View profile](https://www.capterra.co.uk/software/180158/twilio-communications-platform)
    - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/170047/180158/smartreviews/vs/twilio-communications-platform)
13. **Yotpo** — 4.5/5 (377 reviews) — Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.
    - [View profile](https://www.capterra.co.uk/software/144389/yotpo)
    - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/144389/170047/yotpo/vs/smartreviews)
14. **Podium** — 4.2/5 (526 reviews) — Podium makes it simple for your business to deliver 5-star customer experiences by bringing all your channels into a single inbox.
    - [View profile](https://www.capterra.co.uk/software/164285/podium)
    - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/164285/170047/podium/vs/smartreviews)
15. **Adit** — 4.7/5 (302 reviews) — Adit is practice management software that helps healthcare practices streamline operations, increase production, and acquire patients.
    - [View profile](https://www.capterra.co.uk/software/208534/adit)
    - [Compare vs SmartReviews](https://www.capterra.co.uk/compare/170047/208534/smartreviews/vs/adit)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/170047/smartreviews)
- [View Product Profile](https://www.capterra.co.uk/software/170047/smartreviews)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/170047/SmartReviews/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/170047/smartreviews> |
| en-AU | <https://www.capterra.com.au/alternatives/170047/smartreviews> |
| en-CA | <https://www.capterra.ca/alternatives/170047/smartreviews> |
| en-GB | <https://www.capterra.co.uk/alternatives/170047/smartreviews> |
| en-IE | <https://www.capterra.ie/alternatives/170047/smartreviews> |
| en-IL | <https://www.capterra.co.il/alternatives/170047/smartreviews> |
| en-IN | <https://www.capterra.in/alternatives/170047/smartreviews> |
| en-NZ | <https://www.capterra.co.nz/alternatives/170047/smartreviews> |
| en-SG | <https://www.capterra.com.sg/alternatives/170047/smartreviews> |
| en-ZA | <https://www.capterra.co.za/alternatives/170047/smartreviews> |

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