---
description: Discover the benefits and disadvantages of Unified Communications as a Service (UCaaS).  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unified Communications as a Service (UCaaS) Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Unified Communications as a Service (UCaaS)](/software/169026/ip-phone-system) > [Unified Communications as a Service (UCaaS) Alternatives ](https://www.capterra.co.uk/alternatives/169026/ip-phone-system)

# Alternatives to Unified Communications as a Service (UCaaS)

Canonical: https://www.capterra.co.uk/alternatives/169026/ip-phone-system

> Explore the top alternatives to Unified Communications as a Service (UCaaS). Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Dialpad** — 4.2/5 (562 reviews) — Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
   - [View profile](https://www.capterra.co.uk/software/190976/dialpad-sell)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/169026/190976/ip-phone-system/vs/dialpad-sell)
2. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.uk/software/169627/ringover)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/169026/169627/ip-phone-system/vs/ringover)
3. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.uk/software/135003/slack)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/135003/169026/slack/vs/ip-phone-system)
4. **Microsoft Teams** — 4.5/5 (10940 reviews) — Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
   - [View profile](https://www.capterra.co.uk/software/168668/microsoft-teams)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/168668/169026/microsoft-teams/vs/ip-phone-system)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/102188/169026/liveagent/vs/ip-phone-system)
6. **Intermedia Unite** — 4.7/5 (188 reviews) — Intermedia Unite is an award-winning business cloud communications and collaboration platform, designed to keep employees connected.
   - [View profile](https://www.capterra.co.uk/software/181373/unite)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/169026/181373/ip-phone-system/vs/unite)
7. **RingEX** — 4.2/5 (1200 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
   - [View profile](https://www.capterra.co.uk/software/132178/ringcentral-mvp)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/132178/169026/ringcentral-mvp/vs/ip-phone-system)
8. **3CX** — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
   - [View profile](https://www.capterra.co.uk/software/158704/3cx)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/158704/169026/3cx/vs/ip-phone-system)
9. **Avaya UCaaS** — 4.4/5 (91 reviews) — Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels.
   - [View profile](https://www.capterra.co.uk/software/1174/crm-central)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/1174/169026/crm-central/vs/ip-phone-system)
10. **Zoom Workplace** — 4.6/5 (14526 reviews) — With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
    - [View profile](https://www.capterra.co.uk/software/144037/zoom-video-conferencing)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/144037/169026/zoom-video-conferencing/vs/ip-phone-system)
11. **RingCX** — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.co.uk/software/154951/ringcentral-contact-center)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/154951/169026/ringcentral-contact-center/vs/ip-phone-system)
12. **Vonage Business Communications** — 4.0/5 (320 reviews) — Affordable, Easy and Reliable VoIP Phone System - Mobile Integration, Web \& Video Conferencing and 40+ business critical features.
    - [View profile](https://www.capterra.co.uk/software/159047/vonage-business)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/159047/169026/vonage-business/vs/ip-phone-system)
13. **8x8 Work** — 4.1/5 (309 reviews) — 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
    - [View profile](https://www.capterra.co.uk/software/187525/virtual-office)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/169026/187525/ip-phone-system/vs/virtual-office)
14. **GoTo Connect** — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
    - [View profile](https://www.capterra.co.uk/software/163604/goto-connect)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/163604/169026/goto-connect/vs/ip-phone-system)
15. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
    - [View profile](https://www.capterra.co.uk/software/175788/nextiva)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.co.uk/compare/169026/175788/ip-phone-system/vs/nextiva)

## Related Categories

- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [Softphone Software](https://www.capterra.co.uk/directory/31029/softphone/software)
- [Auto Dialer Software](https://www.capterra.co.uk/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/169026/ip-phone-system)
- [View Product Profile](https://www.capterra.co.uk/software/169026/ip-phone-system)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/169026/ip-phone-system> |
| de-AT | <https://www.capterra.at/alternatives/169026/ip-phone-system> |
| de-CH | <https://www.capterra.ch/alternatives/169026/ip-phone-system> |
| en | <https://www.capterra.com/p/169026/IP-Phone-System/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/169026/ip-phone-system> |
| en-AU | <https://www.capterra.com.au/alternatives/169026/ip-phone-system> |
| en-CA | <https://www.capterra.ca/alternatives/169026/ip-phone-system> |
| en-GB | <https://www.capterra.co.uk/alternatives/169026/ip-phone-system> |
| en-IE | <https://www.capterra.ie/alternatives/169026/ip-phone-system> |
| en-IL | <https://www.capterra.co.il/alternatives/169026/ip-phone-system> |
| en-IN | <https://www.capterra.in/alternatives/169026/ip-phone-system> |
| en-NZ | <https://www.capterra.co.nz/alternatives/169026/ip-phone-system> |
| en-SG | <https://www.capterra.com.sg/alternatives/169026/ip-phone-system> |
| en-ZA | <https://www.capterra.co.za/alternatives/169026/ip-phone-system> |
| es | <https://www.capterra.es/alternatives/169026/ip-phone-system> |
| es-AR | <https://www.capterra.com.ar/alternatives/169026/ip-phone-system> |
| es-CL | <https://www.capterra.cl/alternatives/169026/ip-phone-system> |
| es-CO | <https://www.capterra.co/alternatives/169026/ip-phone-system> |
| es-CR | <https://www.capterra.co.cr/alternatives/169026/ip-phone-system> |
| es-DO | <https://www.capterra.do/alternatives/169026/ip-phone-system> |
| es-EC | <https://www.capterra.ec/alternatives/169026/ip-phone-system> |
| es-MX | <https://www.capterra.mx/alternatives/169026/ip-phone-system> |
| es-PA | <https://www.capterra.com.pa/alternatives/169026/ip-phone-system> |
| es-PE | <https://www.capterra.pe/alternatives/169026/ip-phone-system> |
| fr | <https://www.capterra.fr/alternatives/169026/ip-phone-system> |
| fr-BE | <https://fr.capterra.be/alternatives/169026/ip-phone-system> |
| fr-CA | <https://fr.capterra.ca/alternatives/169026/ip-phone-system> |
| fr-LU | <https://www.capterra.lu/alternatives/169026/ip-phone-system> |
| it | <https://www.capterra.it/alternatives/169026/ip-phone-system> |
| nl | <https://www.capterra.nl/alternatives/169026/ip-phone-system> |
| nl-BE | <https://www.capterra.be/alternatives/169026/ip-phone-system> |
| pt | <https://www.capterra.com.br/alternatives/169026/ip-phone-system> |
| pt-PT | <https://www.capterra.pt/alternatives/169026/ip-phone-system> |

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