---
description: Discover the benefits and disadvantages of Wolken ServiceDesk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wolken ServiceDesk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Wolken ServiceDesk](/software/160047/wolken-service-desk) > [Wolken ServiceDesk Alternatives ](https://www.capterra.co.uk/alternatives/160047/wolken-service-desk)

# Alternatives to Wolken ServiceDesk

Canonical: https://www.capterra.co.uk/alternatives/160047/wolken-service-desk

> Explore the top alternatives to Wolken ServiceDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.co.uk/software/179501/manageengine-service-desk-plus)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/160047/179501/wolken-service-desk/vs/manageengine-service-desk-plus)
2. **SysAid** — 4.5/5 (519 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.co.uk/software/107225/sysaid)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/107225/160047/sysaid/vs/wolken-service-desk)
3. **Freshservice** — 4.5/5 (720 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.uk/software/132997/freshservice)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/132997/160047/freshservice/vs/wolken-service-desk)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/160047/164283/wolken-service-desk/vs/zendesk)
5. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
   - [View profile](https://www.capterra.co.uk/software/133392/service-desk)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/133392/160047/service-desk/vs/wolken-service-desk)
6. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.co.uk/software/136189/salesforce)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/136189/160047/salesforce/vs/wolken-service-desk)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
   - [View profile](https://www.capterra.co.uk/software/138769/jira-service-management)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/138769/160047/jira-service-management/vs/wolken-service-desk)
8. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
   - [View profile](https://www.capterra.co.uk/software/83211/happyfox)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/83211/160047/happyfox/vs/wolken-service-desk)
9. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \&amp; customer service processes on a unified interface.
   - [View profile](https://www.capterra.co.uk/software/16499/issuetrak)
   - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/16499/160047/issuetrak/vs/wolken-service-desk)
10. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.co.uk/software/127562/topdesk)
    - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/127562/160047/topdesk/vs/wolken-service-desk)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.co.uk/software/129478/solarwinds-service-desk)
    - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/129478/160047/solarwinds-service-desk/vs/wolken-service-desk)
12. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \&amp; notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.co.uk/software/127284/otrs)
    - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/127284/160047/otrs/vs/wolken-service-desk)
13. **Cherwell Service Management** — 4.3/5 (166 reviews) — Easily maintain and configure IT processes across your organization with Cherwells comprehensive ITSM solution.
    - [View profile](https://www.capterra.co.uk/software/121158/cherwell-software)
    - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/121158/160047/cherwell-software/vs/wolken-service-desk)
14. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
    - [View profile](https://www.capterra.co.uk/software/146239/changegear-itsm)
    - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/146239/160047/changegear-itsm/vs/wolken-service-desk)
15. **ServiceTonic** — 4.7/5 (7 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.co.uk/software/112516/servicetonic)
    - [Compare vs Wolken ServiceDesk](https://www.capterra.co.uk/compare/112516/160047/servicetonic/vs/wolken-service-desk)

## Related Categories

- [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Knowledge Base Software](https://www.capterra.co.uk/directory/32454/knowledge-base/software)
- [IT Ticketing Systems Software](https://www.capterra.co.uk/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/160047/wolken-service-desk)
- [View Product Profile](https://www.capterra.co.uk/software/160047/wolken-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/160047/Wolken-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/160047/wolken-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/160047/wolken-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/160047/wolken-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/160047/wolken-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/160047/wolken-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/160047/wolken-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/160047/wolken-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/160047/wolken-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/160047/wolken-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/160047/wolken-service-desk> |

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