---
description: Discover the benefits and disadvantages of Inbenta.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Inbenta Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Inbenta](/software/158902/inbenta) > [Inbenta Alternatives ](https://www.capterra.co.uk/alternatives/158902/inbenta)

# Alternatives to Inbenta

Canonical: https://www.capterra.co.uk/alternatives/158902/inbenta

> Explore the top alternatives to Inbenta. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1780 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/102188/158902/liveagent/vs/inbenta)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Chat is live chat solution that helps business deliver real-time support on web, mobile, and messaging services.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/158902/164283/inbenta/vs/zendesk)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/144040/158902/tidio-chat/vs/inbenta)
4. **Bitrix24** — 4.2/5 (990 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
   - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/113540/158902/bitrix24/vs/inbenta)
5. **LiveChat** — 4.6/5 (1721 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/62194/158902/livechat/vs/inbenta)
6. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.co.uk/software/136189/salesforce)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/136189/158902/salesforce/vs/inbenta)
7. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.co.uk/software/87908/teamsupport)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/87908/158902/teamsupport/vs/inbenta)
8. **Deskpro** — 4.6/5 (38 reviews) — Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise.
   - [View profile](https://www.capterra.co.uk/software/127288/deskpro)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/127288/158902/deskpro/vs/inbenta)
9. **Salesforce Sales Cloud** — 4.4/5 (18781 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.uk/software/61368/salesforce)
   - [Compare vs Inbenta](https://www.capterra.co.uk/compare/61368/158902/salesforce/vs/inbenta)
10. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
    - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
    - [Compare vs Inbenta](https://www.capterra.co.uk/compare/21409/158902/genesys-cloud/vs/inbenta)
11. **HelpCrunch** — 4.8/5 (195 reviews) — HelpCrunch's Live Chat is the most customizable chat solution on the market that helps you increase sales \& improve customer support.
    - [View profile](https://www.capterra.co.uk/software/146516/helpcrunch)
    - [Compare vs Inbenta](https://www.capterra.co.uk/compare/146516/158902/helpcrunch/vs/inbenta)
12. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
    - [View profile](https://www.capterra.co.uk/software/83211/happyfox)
    - [Compare vs Inbenta](https://www.capterra.co.uk/compare/83211/158902/happyfox/vs/inbenta)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
    - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
    - [Compare vs Inbenta](https://www.capterra.co.uk/compare/158902/169505/inbenta/vs/zoho-desk)
14. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.co.uk/software/136909/help-scout)
    - [Compare vs Inbenta](https://www.capterra.co.uk/compare/136909/158902/help-scout/vs/inbenta)
15. **Groove** — 4.5/5 (87 reviews) — Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support.
    - [View profile](https://www.capterra.co.uk/software/143005/groove)
    - [Compare vs Inbenta](https://www.capterra.co.uk/compare/143005/158902/groove/vs/inbenta)

## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/158902/inbenta)
- [View Product Profile](https://www.capterra.co.uk/software/158902/inbenta)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/158902/inbenta> |
| de-AT | <https://www.capterra.at/alternatives/158902/inbenta> |
| de-CH | <https://www.capterra.ch/alternatives/158902/inbenta> |
| en | <https://www.capterra.com/p/158902/Inbenta/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/158902/inbenta> |
| en-AU | <https://www.capterra.com.au/alternatives/158902/inbenta> |
| en-CA | <https://www.capterra.ca/alternatives/158902/inbenta> |
| en-GB | <https://www.capterra.co.uk/alternatives/158902/inbenta> |
| en-IE | <https://www.capterra.ie/alternatives/158902/inbenta> |
| en-IL | <https://www.capterra.co.il/alternatives/158902/inbenta> |
| en-IN | <https://www.capterra.in/alternatives/158902/inbenta> |
| en-NZ | <https://www.capterra.co.nz/alternatives/158902/inbenta> |
| en-SG | <https://www.capterra.com.sg/alternatives/158902/inbenta> |
| en-ZA | <https://www.capterra.co.za/alternatives/158902/inbenta> |
| es | <https://www.capterra.es/alternatives/158902/inbenta> |
| es-AR | <https://www.capterra.com.ar/alternatives/158902/inbenta> |
| es-CL | <https://www.capterra.cl/alternatives/158902/inbenta> |
| es-CO | <https://www.capterra.co/alternatives/158902/inbenta> |
| es-CR | <https://www.capterra.co.cr/alternatives/158902/inbenta> |
| es-DO | <https://www.capterra.do/alternatives/158902/inbenta> |
| es-EC | <https://www.capterra.ec/alternatives/158902/inbenta> |
| es-MX | <https://www.capterra.mx/alternatives/158902/inbenta> |
| es-PA | <https://www.capterra.com.pa/alternatives/158902/inbenta> |
| es-PE | <https://www.capterra.pe/alternatives/158902/inbenta> |
| fr | <https://www.capterra.fr/alternatives/158902/inbenta> |
| fr-BE | <https://fr.capterra.be/alternatives/158902/inbenta> |
| fr-CA | <https://fr.capterra.ca/alternatives/158902/inbenta> |
| fr-LU | <https://www.capterra.lu/alternatives/158902/inbenta> |
| ja | <https://www.capterra.jp/alternatives/158902/inbenta> |
| nl | <https://www.capterra.nl/alternatives/158902/inbenta> |
| nl-BE | <https://www.capterra.be/alternatives/158902/inbenta> |
| pt | <https://www.capterra.com.br/alternatives/158902/inbenta> |
| pt-PT | <https://www.capterra.pt/alternatives/158902/inbenta> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Inbenta","description":"See our comprehensive list of Inbenta alternatives. Our filters and verified reviews for UK business users can help you choose the best software for your needs.","url":"https://www.capterra.co.uk/alternatives/158902/inbenta","about":{"@id":"https://www.capterra.co.uk/alternatives/158902/inbenta#software"},"breadcrumb":{"@id":"https://www.capterra.co.uk/alternatives/158902/inbenta#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/alternatives/158902/inbenta#webpage","mainEntity":{"@id":"https://www.capterra.co.uk/alternatives/158902/inbenta#software"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Inbenta","url":"https://www.capterra.co.uk/software/158902/inbenta","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/158902/inbenta#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":13},"offers":{"price":"4000","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.uk/alternatives/158902/inbenta#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Inbenta","position":3,"item":"/software/158902/inbenta","@type":"ListItem"},{"name":"Inbenta Alternatives ","position":4,"item":"https://www.capterra.co.uk/alternatives/158902/inbenta","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 Inbenta Alternatives - Capterra UK 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.co.uk/alternatives/158902/inbenta#itemlist","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.uk/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.uk/software/164283/zendesk","@type":"ListItem"},{"name":"Tidio","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.uk/software/144040/tidio-chat","@type":"ListItem"},{"name":"Bitrix24","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.co.uk/software/113540/bitrix24","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.uk/software/62194/livechat","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.co.uk/software/136189/salesforce","@type":"ListItem"},{"name":"TeamSupport","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.co.uk/software/87908/teamsupport","@type":"ListItem"},{"name":"Deskpro","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40fb1d36-18e6-4c51-8213-9bb9c73e9db5.png","url":"https://www.capterra.co.uk/software/127288/deskpro","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.co.uk/software/61368/salesforce","@type":"ListItem"},{"name":"Genesys Cloud CX","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.uk/software/21409/genesys-cloud","@type":"ListItem"},{"name":"HelpCrunch","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff575945-45ad-4f13-bbe0-b4d63475d1cd.png","url":"https://www.capterra.co.uk/software/146516/helpcrunch","@type":"ListItem"},{"name":"HappyFox Help Desk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.capterra.co.uk/software/83211/happyfox","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.co.uk/software/169505/zoho-desk","@type":"ListItem"},{"name":"Help Scout","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.co.uk/software/136909/help-scout","@type":"ListItem"},{"name":"Groove","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.capterra.co.uk/software/143005/groove","@type":"ListItem"}],"numberOfItems":15}
</script>