---
description: Discover the benefits and disadvantages of Serviceware Knowledge.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Serviceware Knowledge Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Serviceware Knowledge](/software/157544/serviceware-knowledge) > [Serviceware Knowledge Alternatives ](https://www.capterra.co.uk/alternatives/157544/serviceware-knowledge)

# Alternatives to Serviceware Knowledge

Canonical: https://www.capterra.co.uk/alternatives/157544/serviceware-knowledge

> Explore the top alternatives to Serviceware Knowledge. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/157544/164283/serviceware-knowledge/vs/zendesk)
2. **Zoho Desk** — 4.5/5 (2213 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/157544/169505/serviceware-knowledge/vs/zoho-desk)
3. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most KB \& CRM systems. Follow business processes in an interactive manner.
   - [View profile](https://www.capterra.co.uk/software/130406/agi-self-service)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/130406/157544/agi-self-service/vs/serviceware-knowledge)
4. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/124981/157544/freshdesk/vs/serviceware-knowledge)
5. **Freshservice** — 4.5/5 (753 reviews) — Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search.
   - [View profile](https://www.capterra.co.uk/software/132997/freshservice)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/132997/157544/freshservice/vs/serviceware-knowledge)
6. **Confluence** — 4.5/5 (3697 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
   - [View profile](https://www.capterra.co.uk/software/136446/confluence)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/136446/157544/confluence/vs/serviceware-knowledge)
7. **Microsoft SharePoint** — 4.4/5 (5446 reviews) — Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
   - [View profile](https://www.capterra.co.uk/software/1167/sharepoint)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/1167/157544/sharepoint/vs/serviceware-knowledge)
8. **Notion** — 4.7/5 (2772 reviews) — Notion is the only knowledge management software that connects your wiki, notes and projects in one tool.
   - [View profile](https://www.capterra.co.uk/software/186596/notion)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/157544/186596/serviceware-knowledge/vs/notion)
9. **Guru** — 4.8/5 (639 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
   - [View profile](https://www.capterra.co.uk/software/145390/guru)
   - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/145390/157544/guru/vs/serviceware-knowledge)
10. **Slack** — 4.7/5 (24146 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
    - [View profile](https://www.capterra.co.uk/software/135003/slack)
    - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/135003/157544/slack/vs/serviceware-knowledge)
11. **Paperpile** — 4.8/5 (122 reviews) — Cloud-based reference management for researchers.
    - [View profile](https://www.capterra.co.uk/software/1015644/paperpile)
    - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/157544/1015644/serviceware-knowledge/vs/paperpile)
12. **Connecteam** — 4.6/5 (5298 reviews) — Knowledge Management for Frontline Teams - Policies, Guides, Manuals \& Resources
    - [View profile](https://www.capterra.co.uk/software/153140/connecteam)
    - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/153140/157544/connecteam/vs/serviceware-knowledge)
13. **LiveAgent** — 4.7/5 (1786 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
    - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
    - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/102188/157544/liveagent/vs/serviceware-knowledge)
14. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.uk/software/138769/jira-service-management)
    - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/138769/157544/jira-service-management/vs/serviceware-knowledge)
15. **Wix** — 4.4/5 (10725 reviews) — Wix is a leading AI website platform for SMBs and individuals to build and manage websites without coding.
    - [View profile](https://www.capterra.co.uk/software/169007/wix)
    - [Compare vs Serviceware Knowledge](https://www.capterra.co.uk/compare/157544/169007/serviceware-knowledge/vs/wix)

## Related Categories

- [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/157544/serviceware-knowledge)
- [View Product Profile](https://www.capterra.co.uk/software/157544/serviceware-knowledge)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/157544/serviceware-knowledge> |
| de-AT | <https://www.capterra.at/alternatives/157544/serviceware-knowledge> |
| de-CH | <https://www.capterra.ch/alternatives/157544/serviceware-knowledge> |
| en | <https://www.capterra.com/p/157544/serviceware-knowledge/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/157544/serviceware-knowledge> |
| en-AU | <https://www.capterra.com.au/alternatives/157544/serviceware-knowledge> |
| en-CA | <https://www.capterra.ca/alternatives/157544/serviceware-knowledge> |
| en-GB | <https://www.capterra.co.uk/alternatives/157544/serviceware-knowledge> |
| en-IE | <https://www.capterra.ie/alternatives/157544/serviceware-knowledge> |
| en-IL | <https://www.capterra.co.il/alternatives/157544/serviceware-knowledge> |
| en-IN | <https://www.capterra.in/alternatives/157544/serviceware-knowledge> |
| en-NZ | <https://www.capterra.co.nz/alternatives/157544/serviceware-knowledge> |
| en-SG | <https://www.capterra.com.sg/alternatives/157544/serviceware-knowledge> |
| en-ZA | <https://www.capterra.co.za/alternatives/157544/serviceware-knowledge> |
| es | <https://www.capterra.es/alternatives/157544/serviceware-knowledge> |
| es-AR | <https://www.capterra.com.ar/alternatives/157544/serviceware-knowledge> |
| es-CL | <https://www.capterra.cl/alternatives/157544/serviceware-knowledge> |
| es-CO | <https://www.capterra.co/alternatives/157544/serviceware-knowledge> |
| es-CR | <https://www.capterra.co.cr/alternatives/157544/serviceware-knowledge> |
| es-DO | <https://www.capterra.do/alternatives/157544/serviceware-knowledge> |
| es-EC | <https://www.capterra.ec/alternatives/157544/serviceware-knowledge> |
| es-MX | <https://www.capterra.mx/alternatives/157544/serviceware-knowledge> |
| es-PA | <https://www.capterra.com.pa/alternatives/157544/serviceware-knowledge> |
| es-PE | <https://www.capterra.pe/alternatives/157544/serviceware-knowledge> |
| fr | <https://www.capterra.fr/alternatives/157544/serviceware-knowledge> |
| fr-BE | <https://fr.capterra.be/alternatives/157544/serviceware-knowledge> |
| fr-CA | <https://fr.capterra.ca/alternatives/157544/serviceware-knowledge> |
| fr-LU | <https://www.capterra.lu/alternatives/157544/serviceware-knowledge> |
| it | <https://www.capterra.it/alternatives/157544/serviceware-knowledge> |
| nl | <https://www.capterra.nl/alternatives/157544/serviceware-knowledge> |
| nl-BE | <https://www.capterra.be/alternatives/157544/serviceware-knowledge> |
| pl | <https://www.capterra.pl/alternatives/157544/serviceware-knowledge> |
| pt | <https://www.capterra.com.br/alternatives/157544/serviceware-knowledge> |
| pt-PT | <https://www.capterra.pt/alternatives/157544/serviceware-knowledge> |
| sv | <https://www.capterra.se/alternatives/157544/serviceware-knowledge> |
| tr | <https://www.capterra.web.tr/alternatives/157544/serviceware-knowledge> |

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