---
description: Discover the benefits and disadvantages of Metaphor Contact Center.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Metaphor Contact Center Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Metaphor Contact Center](/software/154564/metaphor-contact-center) > [Metaphor Contact Center Alternatives ](https://www.capterra.co.uk/alternatives/154564/metaphor-contact-center)

# Alternatives to Metaphor Contact Center

Canonical: https://www.capterra.co.uk/alternatives/154564/metaphor-contact-center

> Explore the top alternatives to Metaphor Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1754 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/102188/154564/liveagent/vs/metaphor-contact-center)
2. **DialedIn CCaaS** — 4.8/5 (315 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.co.uk/software/29589/callcenternow)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/29589/154564/callcenternow/vs/metaphor-contact-center)
3. **Convoso** — 4.5/5 (386 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/76768/154564/cloud-predictive-dialer/vs/metaphor-contact-center)
4. **Bitrix24** — 4.2/5 (985 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/113540/154564/bitrix24/vs/metaphor-contact-center)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/21409/154564/genesys-cloud/vs/metaphor-contact-center)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.uk/software/134775/incontact-call-center-software)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/134775/154564/incontact-call-center-software/vs/metaphor-contact-center)
7. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
   - [View profile](https://www.capterra.co.uk/software/132852/talkdesk)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/132852/154564/talkdesk/vs/metaphor-contact-center)
8. **Voiptime Cloud** — 4.8/5 (80 reviews) — Improve the quality of customer interactions and stay in touch 24/7 with reliable Voiptime Contact Center software.
   - [View profile](https://www.capterra.co.uk/software/178440/voiptime-outbound-call-center)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/154564/178440/metaphor-contact-center/vs/voiptime-outbound-call-center)
9. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.co.uk/software/132405/five9)
   - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/132405/154564/five9/vs/metaphor-contact-center)
10. **Ricochet360** — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation.
    - [View profile](https://www.capterra.co.uk/software/141932/ricochet)
    - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/141932/154564/ricochet/vs/metaphor-contact-center)
11. **Bright Pattern** — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
    - [View profile](https://www.capterra.co.uk/software/130369/bright-pattern)
    - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/130369/154564/bright-pattern/vs/metaphor-contact-center)
12. **PhoneBurner** — 4.8/5 (176 reviews) — The OUTBOUND CALL CENTER platform built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates.
    - [View profile](https://www.capterra.co.uk/software/134672/phoneburner)
    - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/134672/154564/phoneburner/vs/metaphor-contact-center)
13. **Ring.io** — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
    - [View profile](https://www.capterra.co.uk/software/116709/ringio-virtual-phone-system)
    - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/116709/154564/ringio-virtual-phone-system/vs/metaphor-contact-center)
14. **Close** — 4.7/5 (164 reviews) — Close is a conversation-first CRM built for founders and small, scaling sales teams to manage every conversation in one place.
    - [View profile](https://www.capterra.co.uk/software/132667/close-io)
    - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/132667/154564/close-io/vs/metaphor-contact-center)
15. **HubSpot Sales Hub** — 4.5/5 (497 reviews) — HubSpot Sales Hub is AI-powered software that helps businesses manage leads, automate sales, and analyze data to boost revenue.
    - [View profile](https://www.capterra.co.uk/software/140219/hubspot-saleshub)
    - [Compare vs Metaphor Contact Center](https://www.capterra.co.uk/compare/140219/154564/hubspot-saleshub/vs/metaphor-contact-center)

## Related Categories

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/154564/metaphor-contact-center)
- [View Product Profile](https://www.capterra.co.uk/software/154564/metaphor-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/118688/Metaphor-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/154564/metaphor-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/154564/metaphor-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/154564/metaphor-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/154564/metaphor-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/154564/metaphor-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/154564/metaphor-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/154564/metaphor-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/154564/metaphor-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/154564/metaphor-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/154564/metaphor-contact-center> |

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