---
description: Discover the benefits and disadvantages of Pure Chat.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pure Chat Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Pure Chat](/software/141708/pure-chat) > [Pure Chat Alternatives ](https://www.capterra.co.uk/alternatives/141708/pure-chat)

# Alternatives to Pure Chat

Canonical: https://www.capterra.co.uk/alternatives/141708/pure-chat

> Explore the top alternatives to Pure Chat. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/102188/141708/liveagent/vs/pure-chat)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/141708/164283/pure-chat/vs/zendesk)
3. **WhatsApp** — 4.7/5 (16475 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.co.uk/software/180345/whatsapp)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/141708/180345/pure-chat/vs/whatsapp)
4. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/62194/141708/livechat/vs/pure-chat)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/141708/144040/pure-chat/vs/tidio-chat)
6. **Slack** — 4.7/5 (24221 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.uk/software/135003/slack)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/135003/141708/slack/vs/pure-chat)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/141708/169505/pure-chat/vs/zoho-desk)
8. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
   - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/113540/141708/bitrix24/vs/pure-chat)
9. **respond.io** — 4.6/5 (60 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
   - [View profile](https://www.capterra.co.uk/software/179311/rocketbots)
   - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/141708/179311/pure-chat/vs/rocketbots)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.uk/software/136189/salesforce)
    - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/136189/141708/salesforce/vs/pure-chat)
11. **Pipedrive** — 4.5/5 (3062 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
    - [View profile](https://www.capterra.co.uk/software/132666/pipedrive)
    - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/132666/141708/pipedrive/vs/pure-chat)
12. **JivoChat** — 4.6/5 (105 reviews) — Live Chat \& Business Messenger with omnichannel features: Calls, Live Chat, Instagram, WhatsApp, Integrations and more. All in one app.
    - [View profile](https://www.capterra.co.uk/software/178227/jivochat)
    - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/141708/178227/pure-chat/vs/jivochat)
13. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with ticketing, AI-assisted replies, sentiment tracking, and customer distress alerts.
    - [View profile](https://www.capterra.co.uk/software/87908/teamsupport)
    - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/87908/141708/teamsupport/vs/pure-chat)
14. **Olark** — 4.5/5 (471 reviews) — Beautiful Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. GDPR Ready and Accessible. API.
    - [View profile](https://www.capterra.co.uk/software/125957/olark)
    - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/125957/141708/olark/vs/pure-chat)
15. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
    - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
    - [Compare vs Pure Chat](https://www.capterra.co.uk/compare/21409/141708/genesys-cloud/vs/pure-chat)

## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/141708/pure-chat)
- [View Product Profile](https://www.capterra.co.uk/software/141708/pure-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/141708/pure-chat> |
| de-AT | <https://www.capterra.at/alternatives/141708/pure-chat> |
| de-CH | <https://www.capterra.ch/alternatives/141708/pure-chat> |
| en | <https://www.capterra.com/p/141708/Pure-Chat/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/141708/pure-chat> |
| en-AU | <https://www.capterra.com.au/alternatives/141708/pure-chat> |
| en-CA | <https://www.capterra.ca/alternatives/141708/pure-chat> |
| en-GB | <https://www.capterra.co.uk/alternatives/141708/pure-chat> |
| en-IE | <https://www.capterra.ie/alternatives/141708/pure-chat> |
| en-IL | <https://www.capterra.co.il/alternatives/141708/pure-chat> |
| en-IN | <https://www.capterra.in/alternatives/141708/pure-chat> |
| en-NZ | <https://www.capterra.co.nz/alternatives/141708/pure-chat> |
| en-SG | <https://www.capterra.com.sg/alternatives/141708/pure-chat> |
| en-ZA | <https://www.capterra.co.za/alternatives/141708/pure-chat> |
| es | <https://www.capterra.es/alternatives/141708/pure-chat> |
| es-AR | <https://www.capterra.com.ar/alternatives/141708/pure-chat> |
| es-CL | <https://www.capterra.cl/alternatives/141708/pure-chat> |
| es-CO | <https://www.capterra.co/alternatives/141708/pure-chat> |
| es-CR | <https://www.capterra.co.cr/alternatives/141708/pure-chat> |
| es-DO | <https://www.capterra.do/alternatives/141708/pure-chat> |
| es-EC | <https://www.capterra.ec/alternatives/141708/pure-chat> |
| es-MX | <https://www.capterra.mx/alternatives/141708/pure-chat> |
| es-PA | <https://www.capterra.com.pa/alternatives/141708/pure-chat> |
| es-PE | <https://www.capterra.pe/alternatives/141708/pure-chat> |
| fr | <https://www.capterra.fr/alternatives/141708/pure-chat> |
| fr-BE | <https://fr.capterra.be/alternatives/141708/pure-chat> |
| fr-CA | <https://fr.capterra.ca/alternatives/141708/pure-chat> |
| fr-LU | <https://www.capterra.lu/alternatives/141708/pure-chat> |
| it | <https://www.capterra.it/alternatives/141708/pure-chat> |
| ja | <https://www.capterra.jp/alternatives/141708/pure-chat> |
| nl | <https://www.capterra.nl/alternatives/141708/pure-chat> |
| nl-BE | <https://www.capterra.be/alternatives/141708/pure-chat> |
| pt | <https://www.capterra.com.br/alternatives/141708/pure-chat> |
| pt-PT | <https://www.capterra.pt/alternatives/141708/pure-chat> |

-----

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