---
description: Discover the benefits and disadvantages of Channels.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Channels Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/31101/business-phone-systems/software) > [Channels](/software/141537/crazy-call) > [Channels Alternatives ](https://www.capterra.co.uk/alternatives/141537/crazy-call)

# Alternatives to Channels

Canonical: https://www.capterra.co.uk/alternatives/141537/crazy-call

> Explore the top alternatives to Channels. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1776 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/102188/141537/liveagent/vs/crazy-call)
2. **Bitrix24** — 4.2/5 (989 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/113540/141537/bitrix24/vs/crazy-call)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/141537/164283/crazy-call/vs/zendesk)
4. **Ring.io** — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
   - [View profile](https://www.capterra.co.uk/software/116709/ringio-virtual-phone-system)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/116709/141537/ringio-virtual-phone-system/vs/crazy-call)
5. **InfoFlo** — 4.5/5 (97 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
   - [View profile](https://www.capterra.co.uk/software/96628/infoflo)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/96628/141537/infoflo/vs/crazy-call)
6. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.co.uk/software/132405/five9)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/132405/141537/five9/vs/crazy-call)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.uk/software/134775/incontact-call-center-software)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/134775/141537/incontact-call-center-software/vs/crazy-call)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/21409/141537/genesys-cloud/vs/crazy-call)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Channels](https://www.capterra.co.uk/compare/141537/169505/crazy-call/vs/zoho-desk)
10. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.co.uk/software/135148/agile-crm)
    - [Compare vs Channels](https://www.capterra.co.uk/compare/135148/141537/agile-crm/vs/crazy-call)
11. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.co.uk/software/145004/nextiva-call-center)
    - [Compare vs Channels](https://www.capterra.co.uk/compare/141537/145004/crazy-call/vs/nextiva-call-center)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.uk/software/136189/salesforce)
    - [Compare vs Channels](https://www.capterra.co.uk/compare/136189/141537/salesforce/vs/crazy-call)
13. **Ricochet360** — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \&amp; Lead Management, and Email \&amp; SMS Marketing Automation.
    - [View profile](https://www.capterra.co.uk/software/141932/ricochet)
    - [Compare vs Channels](https://www.capterra.co.uk/compare/141537/141932/crazy-call/vs/ricochet)
14. **PhoneBurner** — 4.8/5 (176 reviews) — Dialer software built for high connect rates. PhoneBurner powers millions of conversations, with average answer rates exceeding 10%.
    - [View profile](https://www.capterra.co.uk/software/134672/phoneburner)
    - [Compare vs Channels](https://www.capterra.co.uk/compare/134672/141537/phoneburner/vs/crazy-call)
15. **Efficy CRM** — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
    - [View profile](https://www.capterra.co.uk/software/149894/efficy-crm)
    - [Compare vs Channels](https://www.capterra.co.uk/compare/141537/149894/crazy-call/vs/efficy-crm)

## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)
- [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software)
- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/141537/crazy-call)
- [View Product Profile](https://www.capterra.co.uk/software/141537/crazy-call)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/141537/crazy-call> |
| de-AT | <https://www.capterra.at/alternatives/141537/crazy-call> |
| de-CH | <https://www.capterra.ch/alternatives/141537/crazy-call> |
| en | <https://www.capterra.com/p/141537/Crazy-Call/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/141537/crazy-call> |
| en-AU | <https://www.capterra.com.au/alternatives/141537/crazy-call> |
| en-CA | <https://www.capterra.ca/alternatives/141537/crazy-call> |
| en-GB | <https://www.capterra.co.uk/alternatives/141537/crazy-call> |
| en-IE | <https://www.capterra.ie/alternatives/141537/crazy-call> |
| en-IL | <https://www.capterra.co.il/alternatives/141537/crazy-call> |
| en-IN | <https://www.capterra.in/alternatives/141537/crazy-call> |
| en-NZ | <https://www.capterra.co.nz/alternatives/141537/crazy-call> |
| en-SG | <https://www.capterra.com.sg/alternatives/141537/crazy-call> |
| en-ZA | <https://www.capterra.co.za/alternatives/141537/crazy-call> |
| es | <https://www.capterra.es/alternatives/141537/crazy-call> |
| es-AR | <https://www.capterra.com.ar/alternatives/141537/crazy-call> |
| es-CL | <https://www.capterra.cl/alternatives/141537/crazy-call> |
| es-CO | <https://www.capterra.co/alternatives/141537/crazy-call> |
| es-CR | <https://www.capterra.co.cr/alternatives/141537/crazy-call> |
| es-DO | <https://www.capterra.do/alternatives/141537/crazy-call> |
| es-EC | <https://www.capterra.ec/alternatives/141537/crazy-call> |
| es-MX | <https://www.capterra.mx/alternatives/141537/crazy-call> |
| es-PA | <https://www.capterra.com.pa/alternatives/141537/crazy-call> |
| es-PE | <https://www.capterra.pe/alternatives/141537/crazy-call> |
| fr | <https://www.capterra.fr/alternatives/141537/crazy-call> |
| fr-BE | <https://fr.capterra.be/alternatives/141537/crazy-call> |
| fr-CA | <https://fr.capterra.ca/alternatives/141537/crazy-call> |
| fr-LU | <https://www.capterra.lu/alternatives/141537/crazy-call> |
| it | <https://www.capterra.it/alternatives/141537/crazy-call> |
| ja | <https://www.capterra.jp/alternatives/141537/crazy-call> |
| nl | <https://www.capterra.nl/alternatives/141537/crazy-call> |
| nl-BE | <https://www.capterra.be/alternatives/141537/crazy-call> |
| pt | <https://www.capterra.com.br/alternatives/141537/crazy-call> |
| pt-PT | <https://www.capterra.pt/alternatives/141537/crazy-call> |
| sv | <https://www.capterra.se/alternatives/141537/crazy-call> |
| tr | <https://www.capterra.web.tr/alternatives/141537/crazy-call> |

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