---
description: Discover the benefits and disadvantages of Help Sumo.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Sumo Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Help Sumo](/software/135091/help-sumo) > [Help Sumo Alternatives ](https://www.capterra.co.uk/alternatives/135091/help-sumo)

# Alternatives to Help Sumo

Canonical: https://www.capterra.co.uk/alternatives/135091/help-sumo

> Explore the top alternatives to Help Sumo. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/164283/help-sumo/vs/zendesk)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.uk/software/138769/jira-service-management)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/138769/help-sumo/vs/jira-service-management)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/169505/help-sumo/vs/zoho-desk)
4. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.co.uk/software/107225/sysaid)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/107225/135091/sysaid/vs/help-sumo)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/102188/135091/liveagent/vs/help-sumo)
6. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.uk/software/132997/freshservice)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/132997/135091/freshservice/vs/help-sumo)
7. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.uk/software/185973/helpdesk)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/185973/help-sumo/vs/helpdesk)
8. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/124981/135091/freshdesk/vs/help-sumo)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.uk/software/202528/milvus)
   - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/202528/help-sumo/vs/milvus)
10. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
    - [View profile](https://www.capterra.co.uk/software/86962/bomgar)
    - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/86962/135091/bomgar/vs/help-sumo)
11. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.co.uk/software/62194/livechat)
    - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/62194/135091/livechat/vs/help-sumo)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.co.uk/software/177094/supremo-remote-desktop)
    - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/177094/help-sumo/vs/supremo-remote-desktop)
13. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.co.uk/software/152871/servicenow)
    - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/152871/help-sumo/vs/servicenow)
14. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.co.uk/software/182383/raiseaticket)
    - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/135091/182383/help-sumo/vs/raiseaticket)
15. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
    - [View profile](https://www.capterra.co.uk/software/121317/teamdynamix)
    - [Compare vs Help Sumo](https://www.capterra.co.uk/compare/121317/135091/teamdynamix/vs/help-sumo)

## Related Categories

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/135091/help-sumo)
- [View Product Profile](https://www.capterra.co.uk/software/135091/help-sumo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/135091/help-sumo> |
| de-AT | <https://www.capterra.at/alternatives/135091/help-sumo> |
| de-CH | <https://www.capterra.ch/alternatives/135091/help-sumo> |
| en | <https://www.capterra.com/p/135091/Help-Sumo/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135091/help-sumo> |
| en-AU | <https://www.capterra.com.au/alternatives/135091/help-sumo> |
| en-CA | <https://www.capterra.ca/alternatives/135091/help-sumo> |
| en-GB | <https://www.capterra.co.uk/alternatives/135091/help-sumo> |
| en-IE | <https://www.capterra.ie/alternatives/135091/help-sumo> |
| en-IL | <https://www.capterra.co.il/alternatives/135091/help-sumo> |
| en-IN | <https://www.capterra.in/alternatives/135091/help-sumo> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135091/help-sumo> |
| en-SG | <https://www.capterra.com.sg/alternatives/135091/help-sumo> |
| en-ZA | <https://www.capterra.co.za/alternatives/135091/help-sumo> |
| fr | <https://www.capterra.fr/alternatives/135091/help-sumo> |
| fr-BE | <https://fr.capterra.be/alternatives/135091/help-sumo> |
| fr-CA | <https://fr.capterra.ca/alternatives/135091/help-sumo> |
| fr-LU | <https://www.capterra.lu/alternatives/135091/help-sumo> |

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