Freshservice Alternatives

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Who Uses This Software?

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Pricing

Starting Price

US$19.00/month

Free Trial

  • Yes

Free Version

  • No

Details

21-day free trial, no credit card required.
Product Details

Platform

Web/Installed

Mobile

Features

  • Access Controls/Permissions
  • Activity Tracking
  • Audit Management
  • Complaint Classification
  • Compliance Tracking
  • Escalation Management
  • Inventory Management
  • Issue Management
  • Multi-Channel Communication
  • Service Reporting
Ratings

Overall

4.5/5

Ease of Use

4.6/5

Customer Service

4.7/5

Features & Functionality

4.3/5

Value for Money

4.5/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars