---
description: Discover the benefits and disadvantages of Freshservice.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice](/software/132997/freshservice) > [Freshservice Alternatives ](https://www.capterra.co.uk/alternatives/132997/freshservice)

# Alternatives to Freshservice

Canonical: https://www.capterra.co.uk/alternatives/132997/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Manage the entire lifecycle of your IT assets—from purchase to retirement—with ServiceDesk Plus.
   - [View profile](https://www.capterra.co.uk/software/179501/manageengine-service-desk-plus)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
2. **Atera** — 4.5/5 (446 reviews) — Manage assets, inventory, and ticketing in one full-stack platform, all while cutting your IT workload with AI agents.
   - [View profile](https://www.capterra.co.uk/software/144309/atera)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/144309/freshservice/vs/atera)
3. **SysAid** — 4.5/5 (511 reviews) — The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
   - [View profile](https://www.capterra.co.uk/software/107225/sysaid)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/107225/132997/sysaid/vs/freshservice)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/164283/freshservice/vs/zendesk)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/124981/132997/freshdesk/vs/freshservice)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.uk/software/202528/milvus)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/202528/freshservice/vs/milvus)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/102188/132997/liveagent/vs/freshservice)
8. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.uk/software/138769/jira-service-management)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/138769/freshservice/vs/jira-service-management)
9. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/169505/freshservice/vs/zoho-desk)
10. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.co.uk/software/177094/supremo-remote-desktop)
    - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/177094/freshservice/vs/supremo-remote-desktop)
11. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.co.uk/software/62194/livechat)
    - [Compare vs Freshservice](https://www.capterra.co.uk/compare/62194/132997/livechat/vs/freshservice)
12. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.co.uk/software/152871/servicenow)
    - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/152871/freshservice/vs/servicenow)
13. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM solution that offers integrated IT Asset Management (ITAM) for software and hardware usage tracking.
    - [View profile](https://www.capterra.co.uk/software/121317/teamdynamix)
    - [Compare vs Freshservice](https://www.capterra.co.uk/compare/121317/132997/teamdynamix/vs/freshservice)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
    - [Compare vs Freshservice](https://www.capterra.co.uk/compare/132997/144040/freshservice/vs/tidio-chat)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Unify ITAM and Service Desk. Auto-discover assets, track lifecycles, and link devices directly to tickets for faster resolutions.
    - [View profile](https://www.capterra.co.uk/software/129478/solarwinds-service-desk)
    - [Compare vs Freshservice](https://www.capterra.co.uk/compare/129478/132997/solarwinds-service-desk/vs/freshservice)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software)
- [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software)
- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/132997/freshservice)
- [View Product Profile](https://www.capterra.co.uk/software/132997/freshservice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/132997/freshservice> |
| de-AT | <https://www.capterra.at/alternatives/132997/freshservice> |
| de-CH | <https://www.capterra.ch/alternatives/132997/freshservice> |
| en | <https://www.capterra.com/p/132997/Freshservice/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/132997/freshservice> |
| en-AU | <https://www.capterra.com.au/alternatives/132997/freshservice> |
| en-CA | <https://www.capterra.ca/alternatives/132997/freshservice> |
| en-GB | <https://www.capterra.co.uk/alternatives/132997/freshservice> |
| en-IE | <https://www.capterra.ie/alternatives/132997/freshservice> |
| en-IL | <https://www.capterra.co.il/alternatives/132997/freshservice> |
| en-IN | <https://www.capterra.in/alternatives/132997/freshservice> |
| en-NZ | <https://www.capterra.co.nz/alternatives/132997/freshservice> |
| en-SG | <https://www.capterra.com.sg/alternatives/132997/freshservice> |
| en-ZA | <https://www.capterra.co.za/alternatives/132997/freshservice> |
| es | <https://www.capterra.es/alternatives/132997/freshservice> |
| es-AR | <https://www.capterra.com.ar/alternatives/132997/freshservice> |
| es-CL | <https://www.capterra.cl/alternatives/132997/freshservice> |
| es-CO | <https://www.capterra.co/alternatives/132997/freshservice> |
| es-CR | <https://www.capterra.co.cr/alternatives/132997/freshservice> |
| es-DO | <https://www.capterra.do/alternatives/132997/freshservice> |
| es-EC | <https://www.capterra.ec/alternatives/132997/freshservice> |
| es-MX | <https://www.capterra.mx/alternatives/132997/freshservice> |
| es-PA | <https://www.capterra.com.pa/alternatives/132997/freshservice> |
| es-PE | <https://www.capterra.pe/alternatives/132997/freshservice> |
| fi | <https://www.capterra.fi/alternatives/132997/freshservice> |
| fr | <https://www.capterra.fr/alternatives/132997/freshservice> |
| fr-BE | <https://fr.capterra.be/alternatives/132997/freshservice> |
| fr-CA | <https://fr.capterra.ca/alternatives/132997/freshservice> |
| fr-LU | <https://www.capterra.lu/alternatives/132997/freshservice> |
| it | <https://www.capterra.it/alternatives/132997/freshservice> |
| ja | <https://www.capterra.jp/alternatives/132997/freshservice> |
| nb | <https://www.capterra.no/alternatives/132997/freshservice> |
| nl | <https://www.capterra.nl/alternatives/132997/freshservice> |
| nl-BE | <https://www.capterra.be/alternatives/132997/freshservice> |
| pl | <https://www.capterra.pl/alternatives/132997/freshservice> |
| pt | <https://www.capterra.com.br/alternatives/132997/freshservice> |
| pt-PT | <https://www.capterra.pt/alternatives/132997/freshservice> |
| sv | <https://www.capterra.se/alternatives/132997/freshservice> |
| tr | <https://www.capterra.web.tr/alternatives/132997/freshservice> |

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