---
description: Discover the benefits and disadvantages of TouchPoint Survey Software.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TouchPoint Survey Software Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [TouchPoint Survey Software](/software/130761/touchpoint-survey-software) > [TouchPoint Survey Software Alternatives ](https://www.capterra.co.uk/alternatives/130761/touchpoint-survey-software)

# Alternatives to TouchPoint Survey Software

Canonical: https://www.capterra.co.uk/alternatives/130761/touchpoint-survey-software

> Explore the top alternatives to TouchPoint Survey Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4074 reviews) — Increase customer satisfaction with self-service tools that help customers find the answers they need.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/164283/touchpoint-survey-software/vs/zendesk)
2. **Typeform** — 4.7/5 (945 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.co.uk/software/137289/typeform)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/137289/touchpoint-survey-software/vs/typeform)
3. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
   - [View profile](https://www.capterra.co.uk/software/132914/survicate)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/132914/touchpoint-survey-software/vs/survicate)
4. **GiveMe5.ai** — 4.7/5 (86 reviews) — AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands.
   - [View profile](https://www.capterra.co.uk/software/207396/GiveMe5-ai)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/207396/touchpoint-survey-software/vs/GiveMe5-ai)
5. **SurveyMonkey** — 4.6/5 (10428 reviews) — Improve customer satisfaction with AI-powered surveys \&amp; analytics. Track CSAT \&amp; NPS, uncover drivers, \&amp; act fast with 200+ integrations
   - [View profile](https://www.capterra.co.uk/software/32728/surveymonkey)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/32728/130761/surveymonkey/vs/touchpoint-survey-software)
6. **Trustpilot** — 4.5/5 (1202 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.co.uk/software/169618/trustpilot)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/169618/touchpoint-survey-software/vs/trustpilot)
7. **Jotform** — 4.7/5 (2795 reviews) — Easily collect and track powerful customer satisfaction data with Jotform Enterprise.
   - [View profile](https://www.capterra.co.uk/software/158456/jotform-4-0)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/158456/touchpoint-survey-software/vs/jotform-4-0)
8. **LiveAgent** — 4.7/5 (1754 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/102188/130761/liveagent/vs/touchpoint-survey-software)
9. **ReputationStacker** — 4.9/5 (43 reviews) — ReputationStacker helps you collect customer feedback automatically, turn it into actionable insights, \&amp; improve satisfaction at scale.
   - [View profile](https://www.capterra.co.uk/software/160682/reputationstacker)
   - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/160682/touchpoint-survey-software/vs/reputationstacker)
10. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.uk/software/185973/helpdesk)
    - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/185973/touchpoint-survey-software/vs/helpdesk)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer experience software suite comprising live chat, help desk, chatbot, and conversational AI agent features.
    - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
    - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/144040/touchpoint-survey-software/vs/tidio-chat)
12. **Screeb** — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
    - [View profile](https://www.capterra.co.uk/software/1021951/screeb)
    - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/1021951/touchpoint-survey-software/vs/screeb)
13. **Repticity** — 4.8/5 (17 reviews) — Revolutionize operations with Repticity - AI-driven entry \&amp; client interaction. Try us risk-free.
    - [View profile](https://www.capterra.co.uk/software/1051497/repticity)
    - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/1051497/touchpoint-survey-software/vs/repticity)
14. **Weave** — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.co.uk/software/141842/weave)
    - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/141842/touchpoint-survey-software/vs/weave)
15. **Freshservice** — 4.5/5 (685 reviews) — Deliver frictionless, consumer-grade employee experiences and boost CSAT with Freshservice’s AI-native, omnichannel service platform.
    - [View profile](https://www.capterra.co.uk/software/132997/freshservice)
    - [Compare vs TouchPoint Survey Software](https://www.capterra.co.uk/compare/130761/132997/touchpoint-survey-software/vs/freshservice)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/130761/touchpoint-survey-software)
- [View Product Profile](https://www.capterra.co.uk/software/130761/touchpoint-survey-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/130761/TouchPoint-Survey-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130761/touchpoint-survey-software> |
| en-AU | <https://www.capterra.com.au/alternatives/130761/touchpoint-survey-software> |
| en-CA | <https://www.capterra.ca/alternatives/130761/touchpoint-survey-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/130761/touchpoint-survey-software> |
| en-IE | <https://www.capterra.ie/alternatives/130761/touchpoint-survey-software> |
| en-IL | <https://www.capterra.co.il/alternatives/130761/touchpoint-survey-software> |
| en-IN | <https://www.capterra.in/alternatives/130761/touchpoint-survey-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130761/touchpoint-survey-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/130761/touchpoint-survey-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/130761/touchpoint-survey-software> |

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