---
description: Discover the benefits and disadvantages of ScreenSteps.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScreenSteps Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [ScreenSteps](/software/130536/screensteps) > [ScreenSteps Alternatives ](https://www.capterra.co.uk/alternatives/130536/screensteps)

# Alternatives to ScreenSteps

Canonical: https://www.capterra.co.uk/alternatives/130536/screensteps

> Explore the top alternatives to ScreenSteps. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/164283/screensteps/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/124981/130536/freshdesk/vs/screensteps)
3. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/62194/130536/livechat/vs/screensteps)
4. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
   - [View profile](https://www.capterra.co.uk/software/181775/zoho-assist)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/181775/screensteps/vs/zoho-assist)
5. **Notion** — 4.7/5 (2709 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
   - [View profile](https://www.capterra.co.uk/software/186596/notion)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/186596/screensteps/vs/notion)
6. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.co.uk/software/144825/boss-solutions)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/144825/screensteps/vs/boss-solutions)
7. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.co.uk/software/87908/teamsupport)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/87908/130536/teamsupport/vs/screensteps)
8. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.uk/software/132997/freshservice)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/132997/screensteps/vs/freshservice)
9. **Spiceworks Cloud Help Desk** — 4.4/5 (584 reviews) — Download IT help desk software for IT pros \& sysadmins around the world in all businesses. Support \& mobile apps are also free.
   - [View profile](https://www.capterra.co.uk/software/102709/spiceworks-it-help-desk)
   - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/102709/130536/spiceworks-it-help-desk/vs/screensteps)
10. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.co.uk/software/127284/otrs)
    - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/127284/130536/otrs/vs/screensteps)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.co.uk/software/129478/solarwinds-service-desk)
    - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/129478/130536/solarwinds-service-desk/vs/screensteps)
12. **Anakage** — 4.4/5 (31 reviews) — Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
    - [View profile](https://www.capterra.co.uk/software/208487/end-user-support-automation-platform)
    - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/208487/screensteps/vs/end-user-support-automation-platform)
13. **Lansweeper** — 4.5/5 (73 reviews) — Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software.
    - [View profile](https://www.capterra.co.uk/software/126334/lansweeper)
    - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/126334/130536/lansweeper/vs/screensteps)
14. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.co.uk/software/132901/front)
    - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/132901/screensteps/vs/front)
15. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
    - [Compare vs ScreenSteps](https://www.capterra.co.uk/compare/130536/144040/screensteps/vs/tidio-chat)

## Related Categories

- [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/130536/screensteps)
- [View Product Profile](https://www.capterra.co.uk/software/130536/screensteps)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/130536/screensteps> |
| de-AT | <https://www.capterra.at/alternatives/130536/screensteps> |
| de-CH | <https://www.capterra.ch/alternatives/130536/screensteps> |
| en | <https://www.capterra.com/p/130536/ScreenSteps/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130536/screensteps> |
| en-AU | <https://www.capterra.com.au/alternatives/130536/screensteps> |
| en-CA | <https://www.capterra.ca/alternatives/130536/screensteps> |
| en-GB | <https://www.capterra.co.uk/alternatives/130536/screensteps> |
| en-IE | <https://www.capterra.ie/alternatives/130536/screensteps> |
| en-IL | <https://www.capterra.co.il/alternatives/130536/screensteps> |
| en-IN | <https://www.capterra.in/alternatives/130536/screensteps> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130536/screensteps> |
| en-SG | <https://www.capterra.com.sg/alternatives/130536/screensteps> |
| en-ZA | <https://www.capterra.co.za/alternatives/130536/screensteps> |
| fr | <https://www.capterra.fr/alternatives/130536/screensteps> |
| fr-BE | <https://fr.capterra.be/alternatives/130536/screensteps> |
| fr-CA | <https://fr.capterra.ca/alternatives/130536/screensteps> |
| fr-LU | <https://www.capterra.lu/alternatives/130536/screensteps> |

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