---
description: Discover the benefits and disadvantages of Capta.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Capta Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [RPA Software](/directory/31696/robotic-process-automation/software) > [Capta](/software/1087545/Capta) > [Capta Alternatives ](https://www.capterra.co.uk/alternatives/1087545/Capta)

# Alternatives to Capta

Canonical: https://www.capterra.co.uk/alternatives/1087545/Capta

> Explore the top alternatives to Capta. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Capacity** — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
   - [View profile](https://www.capterra.co.uk/software/192480/capacity)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/192480/1087545/capacity/vs/Capta)
2. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.co.uk/software/1019488/inx-app)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/1019488/1087545/inx-app/vs/Capta)
3. **Slack** — 4.7/5 (24239 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.uk/software/135003/slack)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/135003/1087545/slack/vs/Capta)
4. **Freshservice** — 4.5/5 (805 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.uk/software/132997/freshservice)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/132997/1087545/freshservice/vs/Capta)
5. **LiveAgent** — 4.7/5 (1788 reviews) — Help desk with AI agents, email, chat and calls from $15 per agent
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/102188/1087545/liveagent/vs/Capta)
6. **Birdeye** — 4.7/5 (709 reviews) — Cloud-based reputation and marketing platform for multi-location brands managing reviews, listings, social media, and surveys.
   - [View profile](https://www.capterra.co.uk/software/152997/birdeye)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/152997/1087545/birdeye/vs/Capta)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.uk/software/138769/jira-service-management)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/138769/1087545/jira-service-management/vs/Capta)
8. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.co.uk/software/178819/engagebay-marketing)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/178819/1087545/engagebay-marketing/vs/Capta)
9. **HelpDesk** — 4.6/5 (184 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.uk/software/185973/helpdesk)
   - [Compare vs Capta](https://www.capterra.co.uk/compare/185973/1087545/helpdesk/vs/Capta)
10. **LiveChat** — 4.6/5 (1729 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.co.uk/software/62194/livechat)
    - [Compare vs Capta](https://www.capterra.co.uk/compare/62194/1087545/livechat/vs/Capta)
11. **SysAid** — 4.5/5 (528 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
    - [View profile](https://www.capterra.co.uk/software/107225/sysaid)
    - [Compare vs Capta](https://www.capterra.co.uk/compare/107225/1087545/sysaid/vs/Capta)
12. **Aircall** — 4.2/5 (467 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
    - [View profile](https://www.capterra.co.uk/software/144486/aircall)
    - [Compare vs Capta](https://www.capterra.co.uk/compare/144486/1087545/aircall/vs/Capta)
13. **Freshchat** — 4.2/5 (178 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.uk/software/158117/freshchat)
    - [Compare vs Capta](https://www.capterra.co.uk/compare/158117/1087545/freshchat/vs/Capta)
14. **ScreenConnect** — 4.7/5 (1903 reviews) — ScreenConnect is remote support software allowing IT professionals to access devices, troubleshoot issues, and boost productivity.
    - [View profile](https://www.capterra.co.uk/software/147830/ScreenConnect)
    - [Compare vs Capta](https://www.capterra.co.uk/compare/147830/1087545/ScreenConnect/vs/Capta)
15. **Lime CRM** — 4.3/5 (145 reviews) — Lime CRM is a user-friendly CRM for +10 users, adapted to the needs of your marketing, sales and support teams for an easier workday.
    - [View profile](https://www.capterra.co.uk/software/129925/lime)
    - [Compare vs Capta](https://www.capterra.co.uk/compare/129925/1087545/lime/vs/Capta)

## Related Categories

- [RPA Software](https://www.capterra.co.uk/directory/31696/robotic-process-automation/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/1087545/Capta)
- [View Product Profile](https://www.capterra.co.uk/software/1087545/Capta)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038212/Capta/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1087545/Capta> |
| en-AU | <https://www.capterra.com.au/alternatives/1087545/Capta> |
| en-CA | <https://www.capterra.ca/alternatives/1087545/Capta> |
| en-GB | <https://www.capterra.co.uk/alternatives/1087545/Capta> |
| en-IE | <https://www.capterra.ie/alternatives/1087545/Capta> |
| en-IL | <https://www.capterra.co.il/alternatives/1087545/Capta> |
| en-IN | <https://www.capterra.in/alternatives/1087545/Capta> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1087545/Capta> |
| en-SG | <https://www.capterra.com.sg/alternatives/1087545/Capta> |
| en-ZA | <https://www.capterra.co.za/alternatives/1087545/Capta> |

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