---
description: Discover the benefits and disadvantages of Verint Workforce Engagement.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verint Workforce Engagement Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Verint Workforce Engagement](/software/1026538/workforce-engagement) > [Verint Workforce Engagement Alternatives ](https://www.capterra.co.uk/alternatives/1026538/workforce-engagement)

# Alternatives to Verint Workforce Engagement

Canonical: https://www.capterra.co.uk/alternatives/1026538/workforce-engagement

> Explore the top alternatives to Verint Workforce Engagement. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk lets you engage with your customers from anywhere, on any device, and through any channel from a single platform.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/169505/1026538/zoho-desk/vs/workforce-engagement)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/102188/1026538/liveagent/vs/workforce-engagement)
3. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.co.uk/software/182004/cloudtalk)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/182004/1026538/cloudtalk/vs/workforce-engagement)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/21409/1026538/genesys-cloud/vs/workforce-engagement)
5. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.co.uk/software/132405/five9)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/132405/1026538/five9/vs/workforce-engagement)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.uk/software/134775/incontact-call-center-software)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/134775/1026538/incontact-call-center-software/vs/workforce-engagement)
7. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
   - [View profile](https://www.capterra.co.uk/software/132852/talkdesk)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/132852/1026538/talkdesk/vs/workforce-engagement)
8. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.
   - [View profile](https://www.capterra.co.uk/software/152924/customer-frontlines)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/152924/1026538/customer-frontlines/vs/workforce-engagement)
9. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.uk/software/164772/omnichannel)
   - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/164772/1026538/omnichannel/vs/workforce-engagement)
10. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
    - [View profile](https://www.capterra.co.uk/software/92454/omvista)
    - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/92454/1026538/omvista/vs/workforce-engagement)
11. **CallMiner Eureka** — 4.6/5 (5 reviews) — By understanding every customer conversation, from voice to chats and surveys, CallMiner helps improve CX and customer outcomes.
    - [View profile](https://www.capterra.co.uk/software/130323/eureka)
    - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/130323/1026538/eureka/vs/workforce-engagement)
12. **Twilio Flex** — 5.0/5 (6 reviews) — Twilio Flex is cloud contact center software that enables customer service and sales teams through a digital engagement center.
    - [View profile](https://www.capterra.co.uk/software/1004976/twilio-flex)
    - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/1004976/1026538/twilio-flex/vs/workforce-engagement)
13. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
    - [View profile](https://www.capterra.co.uk/software/175788/nextiva)
    - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/175788/1026538/nextiva/vs/workforce-engagement)
14. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
    - [View profile](https://www.capterra.co.uk/software/110588/calabrio-one-suite)
    - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/110588/1026538/calabrio-one-suite/vs/workforce-engagement)
15. **Sprinklr** — 4.3/5 (90 reviews) — Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine.
    - [View profile](https://www.capterra.co.uk/software/131274/sprinklr-platform)
    - [Compare vs Verint Workforce Engagement](https://www.capterra.co.uk/compare/131274/1026538/sprinklr-platform/vs/workforce-engagement)

## Related Categories

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software)
- [Employee Monitoring Software](https://www.capterra.co.uk/directory/31087/employee-monitoring/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/1026538/workforce-engagement)
- [View Product Profile](https://www.capterra.co.uk/software/1026538/workforce-engagement)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/247970/Workforce-Engagement/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1026538/workforce-engagement> |
| en-AU | <https://www.capterra.com.au/alternatives/1026538/workforce-engagement> |
| en-CA | <https://www.capterra.ca/alternatives/1026538/workforce-engagement> |
| en-GB | <https://www.capterra.co.uk/alternatives/1026538/workforce-engagement> |
| en-IE | <https://www.capterra.ie/alternatives/1026538/workforce-engagement> |
| en-IL | <https://www.capterra.co.il/alternatives/1026538/workforce-engagement> |
| en-IN | <https://www.capterra.in/alternatives/1026538/workforce-engagement> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1026538/workforce-engagement> |
| en-SG | <https://www.capterra.com.sg/alternatives/1026538/workforce-engagement> |
| en-ZA | <https://www.capterra.co.za/alternatives/1026538/workforce-engagement> |

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