---
description: Discover the benefits and disadvantages of Zendesk Talk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk Talk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Zendesk Talk](/software/1024298/zendesk-talk) > [Zendesk Talk Alternatives ](https://www.capterra.co.uk/alternatives/1024298/zendesk-talk)

# Alternatives to Zendesk Talk

Canonical: https://www.capterra.co.uk/alternatives/1024298/zendesk-talk

> Explore the top alternatives to Zendesk Talk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18777 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.uk/software/61368/salesforce)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/61368/1024298/salesforce/vs/zendesk-talk)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.uk/software/164283/zendesk)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/164283/1024298/zendesk/vs/zendesk-talk)
3. **LiveAgent** — 4.7/5 (1777 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/102188/1024298/liveagent/vs/zendesk-talk)
4. **LiveChat** — 4.6/5 (1721 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.uk/software/62194/livechat)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/62194/1024298/livechat/vs/zendesk-talk)
5. **Freshdesk** — 4.5/5 (3414 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.uk/software/124981/freshdesk)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/124981/1024298/freshdesk/vs/zendesk-talk)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.uk/software/202528/milvus)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/202528/1024298/milvus/vs/zendesk-talk)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.co.uk/software/169505/zoho-desk)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/169505/1024298/zoho-desk/vs/zendesk-talk)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.uk/software/185973/helpdesk)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/185973/1024298/helpdesk/vs/zendesk-talk)
9. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
   - [View profile](https://www.capterra.co.uk/software/210968/superchat)
   - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/210968/1024298/superchat/vs/zendesk-talk)
10. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.uk/software/136189/salesforce)
    - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/136189/1024298/salesforce/vs/zendesk-talk)
11. **JustCall** — 4.1/5 (224 reviews) — JustCall's Telephony solution is rated \#1 For SMBs and trusted by 6000+ customers. Make, receive phone calls and SMS from any device.
    - [View profile](https://www.capterra.co.uk/software/157853/justcall)
    - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/157853/1024298/justcall/vs/zendesk-talk)
12. **Zoho Assist** — 4.7/5 (1394 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.co.uk/software/181775/zoho-assist)
    - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/181775/1024298/zoho-assist/vs/zendesk-talk)
13. **Bitrix24** — 4.2/5 (989 reviews) — Bitrix24 \#1 free business cloud telephony system, CRM and telemarketing solution used by 15 million businesses worldwide.
    - [View profile](https://www.capterra.co.uk/software/113540/bitrix24)
    - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/113540/1024298/bitrix24/vs/zendesk-talk)
14. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.co.uk/software/156723/gladly)
    - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/156723/1024298/gladly/vs/zendesk-talk)
15. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
    - [Compare vs Zendesk Talk](https://www.capterra.co.uk/compare/144040/1024298/tidio-chat/vs/zendesk-talk)

## Related Categories

- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)
- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/1024298/zendesk-talk)
- [View Product Profile](https://www.capterra.co.uk/software/1024298/zendesk-talk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/242231/Zendesk-Talk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1024298/zendesk-talk> |
| en-AU | <https://www.capterra.com.au/alternatives/1024298/zendesk-talk> |
| en-CA | <https://www.capterra.ca/alternatives/1024298/zendesk-talk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1024298/zendesk-talk> |
| en-IE | <https://www.capterra.ie/alternatives/1024298/zendesk-talk> |
| en-IL | <https://www.capterra.co.il/alternatives/1024298/zendesk-talk> |
| en-IN | <https://www.capterra.in/alternatives/1024298/zendesk-talk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1024298/zendesk-talk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1024298/zendesk-talk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1024298/zendesk-talk> |

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