---
description: Discover the benefits and disadvantages of Amazon Lex.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Amazon Lex Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Amazon Lex](/software/1016994/amazon-lex) > [Amazon Lex Alternatives ](https://www.capterra.co.uk/alternatives/1016994/amazon-lex)

# Alternatives to Amazon Lex

Canonical: https://www.capterra.co.uk/alternatives/1016994/amazon-lex

> Explore the top alternatives to Amazon Lex. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Text** — 4.7/5 (30 reviews) — AI chatbot software that resolves conversations and closes sales on its own, 24/7.
   - [View profile](https://www.capterra.co.uk/software/1078275/Text-App)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1078275/amazon-lex/vs/Text-App)
2. **ChatBot** — 4.6/5 (66 reviews) — ChatBot.com is an all-in-one platform to create, deploy, and track conversation AI agents across channels.
   - [View profile](https://www.capterra.co.uk/software/166420/chatbot)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/166420/1016994/chatbot/vs/amazon-lex)
3. **Fathom** — 5.0/5 (809 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.co.uk/software/1037530/fathom)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1037530/amazon-lex/vs/fathom)
4. **Compass** — 5.0/5 (26 reviews) — Compass is a self-hosted AI platform for secure, private use in regulated industries like healthcare, legal, and financial services.
   - [View profile](https://www.capterra.co.uk/software/1096403/Compass)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1096403/amazon-lex/vs/Compass)
5. **Celoxis** — 4.5/5 (551 reviews) — Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results
   - [View profile](https://www.capterra.co.uk/software/5923/celoxis)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/5923/1016994/celoxis/vs/amazon-lex)
6. **Tidio** — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/144040/1016994/tidio-chat/vs/amazon-lex)
7. **Mindset AI** — 4.9/5 (15 reviews) — Search — Ask — Do. AI Agent Chatbots That Make Your Content Shine \& Engage Users. Trusted by SaaS Platforms Worldwide.
   - [View profile](https://www.capterra.co.uk/software/1073648/Mindset-AI)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1073648/amazon-lex/vs/Mindset-AI)
8. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
   - [View profile](https://www.capterra.co.uk/software/1064391/denser-ai)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1064391/amazon-lex/vs/denser-ai)
9. **Botsonic** — 4.8/5 (81 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
   - [View profile](https://www.capterra.co.uk/software/1061327/botsonic)
   - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1061327/amazon-lex/vs/botsonic)
10. **Intelswift** — 4.8/5 (16 reviews) — AI-first customer service software boosts live agent efficiency by 45%, automates up to 70% of routine \& deliver human-centered service
    - [View profile](https://www.capterra.co.uk/software/1072958/Intelswift)
    - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1072958/amazon-lex/vs/Intelswift)
11. **Sobot** — 4.9/5 (113 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
    - [View profile](https://www.capterra.co.uk/software/1072329/Sobot)
    - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1072329/amazon-lex/vs/Sobot)
12. **Freshchat** — 4.2/5 (151 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.uk/software/158117/freshchat)
    - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/158117/1016994/freshchat/vs/amazon-lex)
13. **Fin** — 4.6/5 (18 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, servic
    - [View profile](https://www.capterra.co.uk/software/1077853/Fin)
    - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1077853/amazon-lex/vs/Fin)
14. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
    - [View profile](https://www.capterra.co.uk/software/164470/ada-support)
    - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/164470/1016994/ada-support/vs/amazon-lex)
15. **Nuacem AI** — 5.0/5 (1 reviews) — Nuacem AI is a Conversational AI-powered Cognitive Customer Engagement platform
    - [View profile](https://www.capterra.co.uk/software/1034405/conversational-nuacem-ai)
    - [Compare vs Amazon Lex](https://www.capterra.co.uk/compare/1016994/1034405/amazon-lex/vs/conversational-nuacem-ai)

## Related Categories

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/1016994/amazon-lex)
- [View Product Profile](https://www.capterra.co.uk/software/1016994/amazon-lex)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234437/Amazon-Lex/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1016994/amazon-lex> |
| en-AU | <https://www.capterra.com.au/alternatives/1016994/amazon-lex> |
| en-CA | <https://www.capterra.ca/alternatives/1016994/amazon-lex> |
| en-GB | <https://www.capterra.co.uk/alternatives/1016994/amazon-lex> |
| en-IE | <https://www.capterra.ie/alternatives/1016994/amazon-lex> |
| en-IL | <https://www.capterra.co.il/alternatives/1016994/amazon-lex> |
| en-IN | <https://www.capterra.in/alternatives/1016994/amazon-lex> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1016994/amazon-lex> |
| en-SG | <https://www.capterra.com.sg/alternatives/1016994/amazon-lex> |
| en-ZA | <https://www.capterra.co.za/alternatives/1016994/amazon-lex> |

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