---
description: Discover the benefits and disadvantages of Call Journey.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Journey Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [Call Journey](/software/1010927/calljourneyci) > [Call Journey Alternatives ](https://www.capterra.co.uk/alternatives/1010927/calljourneyci)

# Alternatives to Call Journey

Canonical: https://www.capterra.co.uk/alternatives/1010927/calljourneyci

> Explore the top alternatives to Call Journey. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Fathom** — 5.0/5 (809 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.co.uk/software/1037530/fathom)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/1010927/1037530/calljourneyci/vs/fathom)
2. **Compass** — 5.0/5 (26 reviews) — Compass is a self-hosted AI platform for secure, private use in regulated industries like healthcare, legal, and financial services.
   - [View profile](https://www.capterra.co.uk/software/1096403/Compass)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/1010927/1096403/calljourneyci/vs/Compass)
3. **Intelswift** — 4.8/5 (16 reviews) — AI-first customer service software boosts live agent efficiency by 45%, automates up to 70% of routine \& deliver human-centered service
   - [View profile](https://www.capterra.co.uk/software/1072958/Intelswift)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/1010927/1072958/calljourneyci/vs/Intelswift)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.uk/software/144040/tidio-chat)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/144040/1010927/tidio-chat/vs/calljourneyci)
5. **Mindset AI** — 4.9/5 (15 reviews) — Search — Ask — Do. Conversational AI Agents That Make Your Content Shine \& Engage Software Users. Get A Personalized Demo\!
   - [View profile](https://www.capterra.co.uk/software/1073648/Mindset-AI)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/1010927/1073648/calljourneyci/vs/Mindset-AI)
6. **Gong.io** — 4.8/5 (561 reviews) — Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
   - [View profile](https://www.capterra.co.uk/software/157969/gong-io)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/157969/1010927/gong-io/vs/calljourneyci)
7. **TextCortex AI** — 4.7/5 (238 reviews) — TextCortex is tailored to your enterprise needs: it allows personalized content creation, customization and secure data integration.
   - [View profile](https://www.capterra.co.uk/software/1018715/textcortex-ai)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/1010927/1018715/calljourneyci/vs/textcortex-ai)
8. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.co.uk/software/156723/gladly)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/156723/1010927/gladly/vs/calljourneyci)
9. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.uk/software/164772/omnichannel)
   - [Compare vs Call Journey](https://www.capterra.co.uk/compare/164772/1010927/omnichannel/vs/calljourneyci)
10. **CallFinder** — 4.7/5 (12 reviews) — Augment and improve your existing QA reviews process with AI-fueled agent evaluations, insights and more.
    - [View profile](https://www.capterra.co.uk/software/179317/callfinder)
    - [Compare vs Call Journey](https://www.capterra.co.uk/compare/179317/1010927/callfinder/vs/calljourneyci)
11. **inspeech** — 4.0/5 (1 reviews) — Guarantee top quality with GenAI-powered conversation analysis.
    - [View profile](https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics)
    - [Compare vs Call Journey](https://www.capterra.co.uk/compare/1010927/1034666/calljourneyci/vs/inconcert-speech-analytics)
12. **Botpress** — 4.5/5 (37 reviews) — Botpress is a platform for creating AI-powered chatbots that leverage the latest in large language models.
    - [View profile](https://www.capterra.co.uk/software/199292/botpress)
    - [Compare vs Call Journey](https://www.capterra.co.uk/compare/199292/1010927/botpress/vs/calljourneyci)
13. **Dialpad** — 4.2/5 (570 reviews) — Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
    - [View profile](https://www.capterra.co.uk/software/190976/dialpad-sell)
    - [Compare vs Call Journey](https://www.capterra.co.uk/compare/190976/1010927/dialpad-sell/vs/calljourneyci)
14. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.co.uk/software/102188/liveagent)
    - [Compare vs Call Journey](https://www.capterra.co.uk/compare/102188/1010927/liveagent/vs/calljourneyci)
15. **Sobot** — 4.9/5 (113 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
    - [View profile](https://www.capterra.co.uk/software/1072329/Sobot)
    - [Compare vs Call Journey](https://www.capterra.co.uk/compare/1010927/1072329/calljourneyci/vs/Sobot)

## Related Categories

- [Speech Analytics Software](https://www.capterra.co.uk/directory/32258/speech-analytics/software)
- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/alternatives/1010927/calljourneyci)
- [View Product Profile](https://www.capterra.co.uk/software/1010927/calljourneyci)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/227703/CallJourneyCI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1010927/calljourneyci> |
| en-AU | <https://www.capterra.com.au/alternatives/1010927/calljourneyci> |
| en-CA | <https://www.capterra.ca/alternatives/1010927/calljourneyci> |
| en-GB | <https://www.capterra.co.uk/alternatives/1010927/calljourneyci> |
| en-IE | <https://www.capterra.ie/alternatives/1010927/calljourneyci> |
| en-IL | <https://www.capterra.co.il/alternatives/1010927/calljourneyci> |
| en-IN | <https://www.capterra.in/alternatives/1010927/calljourneyci> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1010927/calljourneyci> |
| en-SG | <https://www.capterra.com.sg/alternatives/1010927/calljourneyci> |
| en-ZA | <https://www.capterra.co.za/alternatives/1010927/calljourneyci> |
| fr | <https://www.capterra.fr/alternatives/1010927/calljourneyci> |
| fr-BE | <https://fr.capterra.be/alternatives/1010927/calljourneyci> |
| fr-CA | <https://fr.capterra.ca/alternatives/1010927/calljourneyci> |
| fr-LU | <https://www.capterra.lu/alternatives/1010927/calljourneyci> |

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